Transformation Execution Director

Job Description

Aramark, as a hospitality company, values our people who deliver exceptional experiences to our guests and clients each day.  Our vision is to achieve the most effective and efficient use of technology to enable our business profitably grow.  It is Aramark’s stated direction to leverage advanced technologies to help their accounts deliver remarkable experiences.  We are committed to driving “HospitalityIQ” enabling intelligence behind every experiences.  

We are seeking a dynamic and experienced Senior Execution Leader to drive the execution of AI-driven program transformations within our organization. The role will execute enterprise-wide transformation initiatives that harness AI, analytics, and modern ways of working to deliver measurable business outcomes. This role is not just about program management —it is about executing enterprise-wide transformation outcomes, removing roadblocks at the highest level, and accelerating AI-driven transformation at a global scale.  The successful candidate will serve as the program execution lead, responsible for leading comprehensive transformational programs that encompasses people, process, and technology anchored in taking advantage of AI advancements. This role is crucial in ensuring that the programs meet or exceed their value propositions and delivers significant improvements in the targeted transformation areas. 

By sitting at the intersection of strategy, growth, and cost, the position provides the authority and seniority to break silos and embed transformation across the organization.  Instead of a traditional approach of leveraging third party consulting leadership, we are hiring this role to help execute sustainable change over our multi-year journey.
 
This competency-based role that is part of Enterprise Service Transform and will be assigned to specific transformation programs.  The inital assignment of this role will be on the transformation of our labor management.  Our vision is to achieve the most effective and efficient labor management processes to enable our people to excel in delivering these experiences.  This role is crucial in ensuring that the LaborIQ program is effectively managed to meet or exceed its value proposition and delivers significant improvements in labor engagement, optimization and operational efficiency. 

The role will partner closely with leadership to align technology, financial, and strategic objectives, ensuring disciplined execution across functions and geographies. This role requires executive presence, the ability to influence at Board level, and the seniority to drive change across disciplines such as, Technology, Finance, HR, Legal, Operations, and Supply Chain.

Job Responsibilities

This role reports to the Aramark’s Enterprise Service Transformation Lead and in the LaborIQ assignment, accountable to the LaborIQ Business Transformation Lead.  The role is responsible for defining and executing transformative programs to meet or exceed the defined business value leveraging advanced technologies.

Specifically for the initial assignment, while being accountable to the LaborIQ Business Transformation lead, the role will also coordinate all the necessary parties to achieve the desired results.  

The role will also coordinate all the necessary parties to achieve the desired results.  These include, but are not limited to, Business Stakeholders across our Sectors and SG&A functions.  This role will work closely with the respective Sector Technology, Human Resources, Operational and Finance leadership.   The leader must create a framework and build relationships with key lines of business within each sector, while also focusing on AI integration, software modernization, and cross-functional team leadership to deliver on the business needs.

For the assigned transformation program, this role is accountable for:
•    Program Definition and supporting models ensuring that the business objectives and goals are converted into executable and tracking data driven models
•    Ensure the program execution meets or exceeds its defined value proposition.  Value proposition must be anchored in the account level experiences.
•    Stakeholder Engagement: Collaborate with key stakeholders, including senior leadership, to ensure buy-in and support for the program. 
•    Partnering with the global organization to support their evolving needs, accepting that “one size does not always fit all” for each of our markets.
•    Teaming with Human Resources, Technology, Operations and Finance to ensure that we understand the total impact on our accounts.
•    Evangelizing the approach and plan to achieve the vision, building a broad coalition for the implementation of the change that is supported based on the case for change.
•    Program Leadership to direct and oversee the entire program execution to achieve the value prop