Receptionist

Description

BUTLER AUTOMOTIVE GROUP

Butler Lexus South Atlanta

Job Title: Receptionist/Greeter

Department: Sales Department

Reports To: Sales Manager

SUMMARY 

Receives callers at the dealership, determines the nature of their business, and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages, and provides basic information to all callers.

ESSENTIAL DUTIES include the following. Other duties may be assigned.

Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.

Greets showroom customers and determines the nature of their visit.

Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson.

Communicates with callers and visitors in a professional, friendly, and efficient manner.

Maintains a professional appearance.

Communicates messages to the appropriate parties in a timely manner.

Assists with clerical duties as requested.

MARGINAL DUTIES include the following. Other duties may be assigned.

Types memos, correspondence, reports, and other documents.

Assists service customers during the morning and evening service rush whenever possible.

EDUCATION and/or EXPERIENCE 

Receptionist or switchboard experience preferred but not required.

LANGUAGE SKILLS 

Excellent telephone voice, clear diction, and use of proper grammar required.