Head of Embedded Operations

Company Description

About Sibylline

Sibylline is a leading intelligence and strategic risk consultancy in the security sector. Since 2010 we have supported businesses, governments and NGOs through the provision of high-quality risk analysis, due diligence and consultancy services. The firm provides an innovative, entrepreneurial and fast-growing working environment, offering employees ever greater exposure to high profile clients and challenges. Sibylline offers fantastic opportunities for career progression within a successful company, and we aim to help our employees to build their own personal profiles as well-regarded analysts within the broader industry.

Key attributes of Sibylline employees are:

• Self-motivated, and auto-improving individuals who can couple initiative and boldness with good judgement
• Excellent written and spoken English
• Clarity of thought and analytical flair
• Strong, demonstrable interest in security and intelligence
• The ability to work under pressure, demonstrate leadership when required but also be able to collaborate effectively in teams
• Excellent attention to detail

​Our Benefits include:

• Medical/Dental/Vision
• Long Term/Short Term Disability
• Basic Life and AD&D Insurance
• 401(k) up to 5% matching
• Generous PTO and Sick Time 

Job Description

Sibylline is looking for a dynamic and motivated Head of Embed Operations. Based Remote in either the U.S. or the U.K. and reporting directly to the CEO, the Head of Embed Operations is responsible for ensuring the seamless integration and effective management of our embedded teams across a broad range of diverse clients. Responsible for line managing a team of Embed Managers, and responsible for our embedded support, training, and consulting products on a global basis.   The successful candidate will have excellent attention to detail, communication skills and strong management experience and be a thought leader in intelligence.    

This role will appeal to an agile and innovative candidate with an extremely sound basis in corporate intelligence and a passion for delivery, who thrives on leading and inspiring an award-winning global team of experts within a framework offering remarkable freedom and scope. As part of an elite and motivated leadership team, they will set the vision and challenge for their function and support their people to deliver an increasing range of services that not only satisfy but delight our clients – underpinning our vision of being the company that people are proudest to work in our sector. 

This position represents an excellent opportunity for the right candidate to continue their development as an intelligence analyst with a leading firm growing at 50% per year. We offer strong career progression and are invested in building individuals' professional profiles.  

Duties and Responsibilities  

• Leadership and team management: You will lead a team of embed operations managers. This includes hiring, training, and supervising team members and setting team goals and objectives. 

• Implementation and management: You will oversee the implementation of policy and procedures for our embedded teams, ensuring a seamless integration between our Head Office and embedded employees. 

• Analytics and reporting: Use of data to monitor and analyse the performance of our embedded teams, this includes generating reports and providing insights to relevant stakeholders across the business and to our clients. 

• Collaboration and relationship management: Collaborating with internal teams, such as Relationship Branch, TRACK (Training and Consulting) and HR, to gather information and requirements to ensure the successful integration of embeds on both new and existing contracts. You will also work with external partners and vendors to optimize embed performance and address any issues or concerns. 

• Process improvement and optimization: continuously evaluate and improve embed operations processes and procedures, ensuring compliance with wider company policy. This includes identifying areas for optimisation, streamlining workflows, and implementing best practices to enhance efficiency and effectiveness. 

• Quality assurance and compliance: conduct regular audits and testing of embeds to ensure they meet quality standards and are compliant with relevant regulations and policies, providing feedback to the relevant embed manager.  

• Documentation and training: develop and maintain documentation and training materials for all embed operations, ensuring that team members have access to up-to-date information and are equipped with the necessary skills and knowledge to exceed in their role.