Health Unit Coordinator

Department Overview

The 13C Mother Baby Unit (MBU) is designed to provide family centered care in a safe, comfortable and nurturing environment. Privacy and safety are our utmost concern. OHSU provides "rooming in" for our moms and babies. We have found that our moms are able to rest better knowing that their babies are safe and nearby! The Mother Baby Unit serves a wide variety of patient populations.

 

Our Midwifery group is the only provider of hospital water birth in Portland. Specialists in the OHSU Perinatal Center provide comprehensive care and consultation for women with high-risk pregnancies. Our nurses also care for general OB patients. Supporting moms and babies with breastfeeding is important to our nurses.

 

Many of our nurses are Certified Lactation Consultants. Additionally, the OHSU Lactation Service provides inpatient and outpatient support for patients on the Mother Baby Unit as well as in the Doernbecher Children's Hospital.

 

 

Function/Duties of Position

SAFETY & PATIENT EXPERIENCE - Act to promote a safe environment andPatient and Family Centered Care across the continuum to promote serviceexcellence to foster exceptional experiences for our patients• Greet and screen visitors• Update whiteboards and call boards• Maintain census in Epic• Conduct safety/environment of care surveillance• Label medication bins• Post Fall Risk and Isolation signs• Print wrist bands• Manage telemetry boxes• Facilitate patient and family experiences

• o Orient to unit and visitor policieso Assist with communications between patient/family andhealthcare team members
• o Activate MyChart (as requested)o Answer and triage call lightso Track patient belongingso Make post-discharge follow-up appointments (as requested)o Support patient and family centered care across the continuumthrough Service Excellence

COMMUNICATIONS & OPERATIONS - Support operations necessary tomeet the needs of the unit.• Communicate in a respectful, caring and non-judgmental manner.• Facilitate unit communications

Schedule VIP (hospital transport) requests• Assemble/disassemble charts• Report and track equipment requiring maintenance• Order and stock office supplies• Send/receive materials in P-tube• Place Equipment Pool orders• Reconcile Epic downtime entries (census)• Fax written orders (as requested)

 

RESOURCE - Serve as a resource to the unit to expedite the efficientfunctioning of the unit.• Request and track ITG/Facilities work orders• Make staffing calls at direction of Charge Nurse or Manager• Resolve printer malfunctions• Print trip-tiks• Maintain employee phone list (as requested)• Create, print, and distribute flyers• Deliver mail• Other duties as assigned

 

Demonstrate performance consistent with Departmental, Divisional andOrganizational expectations and core competencies• Maintain confidentiality and privacy of patient information• Prioritize HUC responsibilities and seek consultation when needed• Perform area specific skills and follow established protocols• Demonstrate fiscal accountability and the effective use of resources.• Assume responsibility for professional / job related development,knowledge of advances in technology, use of new equipment andappropriate application of hospital systems; maintain knowledge baseessential to the role of Health Unit Coordinator

Required Qualifications

• High School diploma or GED;
• One year of clerical experience in a health care environment; reads, writes and speaks fluent English; basic knowledge of medical terminology, basic math skills, demonstrated computer skills, demonstrated customer service skills, ability to prioritize and multi-task  OR
• Equivalent combination of experience and training that would provide above referenced knowledge, skills and ability. 

Preferred Qualifications

• National HUC (Health Unit Coordinator) certification preferred.
• Previous hospital or clerical experience 
• Customer service related experience 

Additional Details

Benefits:

• Two raises per year – One at anniversary date and one across the board annual increase

• Vacation- up to 200 hours per year depending on length of service

• Medical, Dental, and Vision Insurance- Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee

• Flexible spending accounts & Health savings account options

• Retirement Plans: Oregon PERS Plan or employer matching plans like 403b,401a, and 457b 

• Sick Leave- up to 96 hours per year

• 8 paid holidays per year

• Substantial Tri-