Behavioral Health Crisis Case Manager - Virginia

Anticipated End Date:

2025-09-30

Position Title:

Behavioral Health Crisis Case Manager - Virginia

Job Description:

Position specific details: The successful candidate will be licensed and residing in the state of Virginia and will be responsible for meeting with members both telephonically and in-person to provide crisis wraparound services.

Seeking candidates in the Northern Virginia area.

Work location: Field
This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.

The Behavioral Health Case Manager I – Virginia - Crisis Services is responsible for performing case management telephonically and/or by home visits within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs. 

Primary duties may include but are not limited to: 

• Uses appropriate screening criteria knowledge and clinical judgment to assess member needs. 
• Conducts assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment. 
• Monitors and evaluates effectiveness of care plan and modifies plan as needed. 
• Supports member access to appropriate quality and cost-effective care. 
• Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers. 

Position requirements:

• Requires MA/MS in social work, counseling, or a related behavioral health field or a degree in nursing, and minimum of 3 years clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background. 
• Current active unrestricted license such as RN LCSW (as applicable by state law and scope of practice) LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required. 
• Experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred. 
• For Government business only LAPC LAMFT (as allowed by applicable state laws) is also acceptable in addition to other licensure referenced above; and any other state or federal requirements that may apply.

Preferred qualifications, skills, and experiences:

• Crisis and/or crisis line experience is preferred.
• Experience with SMI/Severe Mental Illness is preferred.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Job Level:

Non-Management Exempt

Workshift:

1st Shift (United States of America)

Job Family:

MED > Licensed/Certified Behavioral Health Role

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefi