Pharmacy Resolution Center Specialist

Indianapolis Education and Support Srvcs Center

421 N Emerson Ave Greenwood, Indiana 46143

A pharmacy is a busy place. Without the support of a hands-on Pharmacy Tech, it would be hard for the Pharmacist to get the job done. This team player handles medication refill requests, handles computer entry, contacts patients about refill information and much more. If you love keeping busy, this is the job for you.

THIS IS A HYBRID POSITION. 4 DAYS ARE WORK FROM HOME. ONE DAY IS ONSITE AT FRANCISCAN EDUCATION AND SUPPORT SERVICES CENTER IN GREENWOOD, IN.

WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

WHAT YOU CAN EXPECT

• Assist in the review and management of medication refill requests and prior authorizations.

• Collect pertinent patient data from the electronic medical record as outlined by department Policies and Procedures for the purposes of medication refill management and prior authorization completion.

• Enter information into the electronic medical record as required for the management of medication refill requests and prior authorizations.

• Assist in the dissemination of pertinent information to Patients, Customers, and/or Employees regarding medication refills and prior authorizations.

• Assist in scheduling patient clinic visits, as appropriate, as outlined by department Policies and Procedures.

QUALIFICATIONS

• Required High School Diploma/GED

• 3 years Retail Pharmacy Preferred

• 3 years Mail Order or Specialty Pharmacy Preferred

• 2 years Pharmacy Benefit Company customer service representative Preferred

• Pharmacy Tech, State Cert (PHT) - State Licensing Board REQUIRED

• Pharmacy Technician Certification Board (PTCB) Certification - Pharmacy Technician Certification Board

TRAVEL IS REQUIRED:

Never or Rarely

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.