Sr. IT Engineer

Description

Company Overview

Resonetics is a global leader in advanced engineering, prototyping, product development, and micro manufacturing, driving innovation in the medical device industry. With rapid expansion across all our locations, we continue to push the boundaries of technology while fostering a dynamic, employee-centered culture. Our commitment to excellence and continuous improvement makes Resonetics an exciting place for professionals passionate about shaping the future of micro-manufacturing and being part of something bigger. This role supports the Resolution Medical team, a newly acquired business who is the nation’s largest full medical device development company with full manufacturing services based in Fridley, MN. 

The Senior IT Engineer manages and supports Resonetics’ Microsoft-based hybrid infrastructure, ensuring reliable, secure, and high-performing systems across corporate and manufacturing environments. This role takes ownership of core infrastructure operations and plays a key role in cross-site infrastructure integrations, security enhancements, and overall operational excellence. 

Join Resonetics and be part of a team that’s redefining medical device manufacturing. If you’re passionate about innovation and thrive in a fast-paced environment, we’d love to hear from you.

 Position Description

• Support and maintain enterprise infrastructure, identity, collaboration, cloud, and telecommunications platforms.
• Perform server provisioning, patching, upgrades, and endpoint management activities.
• Troubleshoot network connectivity, system performance, and storage issues to ensure reliability and uptime.
• Administer and maintain virtualization, networking (LAN/WAN/VPN), and storage environments.
• Contribute to larger infrastructure projects and lead small to mid-size initiatives, including infrastructure modernization, cloud migration, and M&A integration activities.
• Implement and maintain monitoring, patching, and configuration management tools.
• Provide Tier 2/3 support for infrastructure and identity-related incidents across multiple sites.
• Manage and maintain backup, recovery, and disaster recovery processes and documentation.
• Collaborate with Security and Operations teams to maintain secure and compliant IT/OT environments, including network segmentation and system hardening.
• Partner with other engineers and vendors during site integrations, contributing to migration planning and validation testing.
• Develop accurate technical documentation, system diagrams, and standard operating procedures to support operational continuity.
• Ensure knowledge sharing and documentation standards are maintained to ensure continuity across global IT operations.
• Contribute to infrastructure automation and operational efficiency initiatives.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent 
• 5+ years of experience managing enterprise-scale Microsoft infrastructure across multiple sites or business units.
• Demonstrated success managing enterprise infrastructure, cloud, identity, and collaboration platforms.
• Experience independently leading small to mid-size infrastructure initiatives such as cloud migrations, endpoint management deployments, or M&A integrations.
• Proficiency administering enterprise infrastructure, cloud, identity, and collaboration technologies.
• Working knowledge of virtualization, networking (LAN/WAN/VPN), and backup/recovery solutions.
• Experience with endpoint management and patch management tools.
• Strong troubleshooting and analytical skills for diagnosing complex infrastructure and identity issues.
• Familiarity with automation and scripting technologies.
• Understanding of cybersecurity and compliance practices, including system hardening and access control management.
• Strong collaboration and communication skills with cross-functional IT, Security, and Operations teams.
• Ability to communicate technical concepts effectively to both technical and non-technical audiences.
• Proven ability to work independently, prioritize multiple tasks, and deliver high-quality results in a fast-paced environment.

 Summary of Benefits

• Group health & welfare benefits: Options for Medical, Dental and Vision insurance, Health Savings Account (requires participation in eligible medical plan), and Flexible Spending Accounts.
• Company-paid benefits: Employee Life Insurance & Accidental Death & Dismemberment (AD&D), Long Term Disability (LTD), Kavira (requires participation in medical plan).
• Voluntary, employee-paid benefits: Employee Supplem