Regional Business Analyst Research Information Academic and Government Region

Regional Business Analyst, Academic & Government

Are you an experienced business analyst with project management skills?

Do you have an analytical and strategic mindset with the ability to make insights from data?

About our Team

Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We serve the research, academic and clinical communities through the application of technology and analytics to content. In this way, we empower those communities to contribute to social progress, to enhance human well-being and to share and expand the breadth of human knowledge.

About the Role

The Regional Business Analyst (RBA) is responsible for supporting sustained short-term and long-term revenue growth in the region by creating sound analysis to support customer renewals and customer new sales in the US West and Canada academic and government region. The individual selected for this role will be an integral part of the success of the region by working closely with the regional director and account managers to meet and exceed our goals. 

As the Regional Business Analyst (RBA), you will report to the Regional Sales Director, Research Sales, and work with the sales team to provide overall business support for renewal negotiations and high-level analysis for the region’s large new business initiatives. The individual is responsible for providing the regional sales team with analysis and strategic advice to inform negotiation preparation and provide recommendations for growing individual accounts. The RBA focuses on identifying risk in the account-level renewal negotiations and makes sound recommendations that help to close renewals on time and on budget. In addition, the RBA will work closely with the regional director to provide analytical recommendations to the Regional Account Director (RAD) for maximizing regional growth as well as provide ad hoc analysis for RAMs to support major new business efforts for accounts.

The RBA will be responsible for designing and creating analysis and corresponding presentation materials for negotiation planning and negotiation customer engagement. As part of the preparation, the RBA will be collaborating with the Customer Success Manager to confer on the value metrics for the customer. The RBA will be overall responsible for data analysis to support Open Access (OA) renewal discussions, working closely with the Global Research Solutions team who will provide guidance and advice. Overall, the RBA will be responsible for aggregating the necessary materials to conduct effective analysis and create a compelling story for the customer in support of the renewal objectives.  

The RBA will support and take a leading role developing best practices in their region in terms of renewal preparation process. The RBA will also proactively work with the Regional Account Director (RAD) to support new ideas and make recommendations for region-wide new business initiatives. The RBA will confer with the regional Business Strategy and Operations Director on initiatives to drive overall growth in their region through renewals and new business. For example, the RBA should be proactive in analyzing attrition risk, making recommendations for attrition risk mitigation and developing strategy recommendations for account win-back initiatives.

Responsibilities

• Providing data and analysis to support renewal planning and execution, with a focus on minimizing risk and maximizing opportunities for growth. This support is primarily for open access Research Sales renewal negotiations but extends to all major renewals and those with high attrition risk.
• Preparing bespoke value proposition and current status analysis of key accounts for research account managers in co-ordination with the Customer Success Manager (CSM) 12 to 18 months before renewal date.  Working with Regional Account Managers (RAMs) to organize internal planning sessions to prepare for renewals.
• Preparing executive-ready presentations for internal renewal proposal recommendations and corresponding external presentations for customer meetings.  Attend and participate in selected renewal meetings and be ready to participate to provide insights on the analysis to customers.   The RBA will coordinate with the Customer Success Manager to ensure alignment, with the RBA ultimately responsible for the presentations.

Requirements

• Degree level, preferably business, accounting, economics, statistics or data science.
• Have exceptional data analysis skills, and advanced Excel skills.
• Have analytical and strategic mindset - able to draw insights from data and make recommendation