Private Equity Specialist

At Forge (NYSE: FRGE), we know our team is our greatest asset. As technology innovators in the private market, our vision is to deliver a richer future for everyone. We live that vision through our values of being bold, humble and accountable. We experience the value that our vision brings to the world every day, helping the teams behind the greatest innovations of our generation, from space travel to planet-saving, plant-based nutrition and more.

Our mission is to empower more people to exercise ownership in the world’s leading private companies via a world-class technology platform with access to the largest network of buyers and sellers in the world. With liquidity solutions, exclusive data and insights, a custody offering, and a vibrant marketplace, Forge’s goal is to build the best-in-class technology infrastructure to power a global private market that is transparent, accessible and seamless for companies, their employees and investors. Through Forge, employees can sell their private shares, employers can reward shareholders with pre-IPO liquidity and individual and institutional investors can participate in private unicorn growth.

Forge's differentiated global marketplace addresses rising demand among individual and institutional investors for exposure to private company stocks and it is building a growing network effect with defensible competitive advantages. The Forge marketplace has over 440,000 registered users and private shares have traded in more than 500 companies since inception, representing over $12 billion in volume across over 21,000+ transactions.

Our ability to offer these powerful financial solutions has generated incredible interest from investors, demand from customers, and a need to grow our team to meet the needs of more companies, teams and innovators in this way. You can learn more about Forge in the following video: “The private market future starts now”.

Forge Trust is a division of Forge Global that helps tens of thousands of customers save for their future, with over $13 billion in assets under custody. Whether it is for buying a house, helping an entrepreneur start a company to change the world, or simply saving for that beach house they dream of living in one day, Forge Trust is a trusted and valued partner in realizing our customers’ dreams for their future years. Forge Trust is also the custodian that underlies LendingClub, WealthFront and Acorns, supporting almost 1.5 million consumers with their financial goals. We see incredible potential in bringing together this powerful platform with the broader trading and data capabilities of Forge Global.

The Role:

The Private Equity Department Specialist’s primary responsibilities include processing various investments, liquidations, in-kind exchanges, and expense requests received from our clients.  The Representative reports to the Private Equity Department Manager.

Responsibilities:

• Ability to cross train and float between transaction types within the department.
• Ensure all transactions and customer requests are completed within defined service level times while meeting accuracy and productivity standards.
• Communicate with investors, sponsors and internal departments via phone, email or in writing as appropriate to resolve service requests.
• Process all items/requests in accordance with regulatory standards and trust company procedures to ensure compliance with the maintenance of accounts and maintain necessary documentation accordingly.
• Research complicated issues to resolve account errors and make adjustments.
• Special projects as needed.

Qualifications:

• Data entry, keying 40+ wpm.
• Extensive customer service experience in the financial/banking/retirement service area.
• Strong verbal and written communication skills.
• Outstanding organizational ability and attention to detail.
• Working knowledge of Microsoft Suite: Word, Excel, PowerPoint and Outlook.
• Must be able to sit and/or stand for long periods of time while working.

Preferred Qualifications: 

• 2 years of IRA, retirement services or banking operations experience.
• Excellent interpersonal and teamwork skills.
• Strong problem solving, conflict resolution and negotiation skills, client service oriented.
• Ability to multi-task, to work under pressure, be pro-active and to think “out of the box”.
• Maturity and a strong sense of integrity, self-motivated and resourceful, strong cultural awareness

The position is based in the DENVER, CO area. This individual will need to be onsite up to three days per week.