Lead Technical Business Management

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location listed.

No relocation is offered.

Locations: Dallas, TX

Join AT&T and reimagine the communications and technologies that connect the world.

Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future—you’ll create.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:

• Systems Support: Oversee business and technical processes for Oracle Cloud and on-premise systems to support both internal and external users.
• Internal Process Design and Implementation: Define, design, and implement processes and process improvement within the technical organization.
• Compliance Support: Support audit and compliance reviews; conduct process and quality reviews and audits.
• Analysis and Reporting: Develop and maintain metrics, scorecards, and performance analyses. Identify performance gaps and recommend solutions.
• Requirements Gathering and Documentation: Collaborate with stakeholders to elicit, analyze, document, and maintain detailed business and technical requirements and/or user stories.
• Stakeholder Communication and Liaison: Act as a liaison between business stakeholders and technical teams to ensure clear understanding, alignment of project goals, and effective communication throughout the project lifecycle.
• Validation, Verification, and Quality Assurance: Coordinate and participate in testing and UAT activities to ensure requirements/user stories are accurately implemented and final deliverables meet business requirements and quality standards.
• Project Planning and Continuous Improvement: Assist in project planning activities, such as creating timelines and resource allocation plans, while continuously seeking opportunities to improve requirements management/user stories processes and tools.

Job Contribution: Experienced in managing business and technical operations for Oracle Cloud and on-premise systems, ensuring seamless support for internal and external users. Skilled in designing and implementing internal processes, supporting compliance audits, and driving continuous improvement through data analysis and performance reporting. Adept at gathering and documenting business and technical requirements, facilitating clear communication between stakeholders and technical teams, and ensuring quality through validation and testing. Proven ability to contribute to project planning and enhance operational efficiency through strategic process enhancements. Supply Chain experience is preferred and very helpful.

TCP Career Step Differentiator: Manages very complex tech business management processes such as analyzing data and reporting, managing financials, Front Door, etc.

Education / Experience:

• Bachelor’s degree (BS/BA) desired in Computer Science or Business.
• 5+ years of related experience.
• Certification is required in some areas.
• Compensation

Our Lead Technical Business Management professionals earn between $118,800 - $178,200 USD annually. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services, just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Perks and Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone

Why Join Us?

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing ind