Housekeeping Supervisor - Limelight Aspen

Company Description

Owned and operated by Aspen Hospitality, Limelight Hotels are your home base in the places you want to explore most. The contemporary properties are set in the heart of authentic outdoor and urban communities, and each hotel is deeply connected to its surroundings – offering a unique adventure for every guest. The guest experience is an intentional journey and the elevated, yet unpretentious nature of the stay allows guests to feel nurtured and at ease. A constant across all properties is a commitment to sustainability, unmatched hospitality, and access to an Adventure Concierge to ensure a memorable stay. Limelight’s pet-friendly hotels are located in Aspen, Colorado, just steps from the downtown core; Snowmass, Colorado, offering ski-in/ski-out access to the mountain; Ketchum, Idaho, near the base of Sun Valley’s famed ski area and walking distance to town; and in Downtown Denver, Colorado, adjacent to Union Station. Two new Limelight Hotels are slated to open in Mammoth, California, and Boulder, Colorado in 2025. Learn more at www.LimelightHotels.com.

Job Description

Position Summary
The Housekeeping Supervisor helps maintain high levels of cleanliness within guest rooms and public areas through inspection, reporting, and cleaning. They also help train and manage staff. The Housekeeping Supervisor will report to the Housekeeping Manager.

Job Posting Deadline 
Applications for this position will be accepted until May 25, 2025.

Essential Job Functions/Key Job Responsibilities
•    Help train and manager housekeeping staff
•    Brief housekeeping staff on events, occupancy of the day, and the cleaning focus of the day
•    Provide housekeeping staff with necessary tools to complete cleaning assignments
•    Monitor the speed of housekeeping staff to ensure all duties are completed in a timely manner
•    Make housekeeping boards with the cleaning focus of the day
•    Inspect rooms and public areas for overall cleanliness
•    Maintain constant communication with front desk about early arrivals, late departures, and room requests
•    Stay abreast on occupancy of the day, departure and arrivals, event(s) of the day, VIP rooms, special requests, and guest reviews
•    Assist in cleaning rooms and public areas as needed
•    Other duties as assigned

Qualifications

Education & Experience Requirements
•    High School Diploma or equivalent required
•    2 years of management experience preferred
•    5 years of housekeeping or cleaning experience preferred

Knowledge, Skills & Abilities
•    Proficient knowledge of industry trends and best practices
•    Proficient knowledge in company policies and procedures
•    Detailed knowledge of internal processes, workflows, and decision-making protocols
•    Proficient knowledge of employee management strategies, performance evaluations, and conflict resolution techniques.
•    Ability to mediate and resolve conflicts effectively to maintain team cohesion
•    Skill in assigning tasks and responsibilities to team members based on their strengths
•    Skills in coaching and mentoring team members to help them grow professionally
•    Proficiency in planning, managing, and executing projects within scope and deadlines
•    Ability to handle difficult customer interactions and ensure high levels of satisfaction
•    Ability to manage multiple priorities and projects simultaneously without sacrificing quality
•    Ability to communicate in English and Spanish

Additional Information

Work Environment and Physical Demands
•    Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
•    Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
•    Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance

Job Benefits 
This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.  
•    Health, Dental and Vision Insurance Programs
•    Flexible Spending Account Programs
•    Life Insurance Programs
•    Paid Time Off Programs
•    Paid Leave Programs
•    401(k) Savings Plan
•    Employee Ski Pass and Dependent Ski Passes 
•    Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are a