Account Technician (m,f,d)

 

Let’s care for tomorrow.
Your ambitions.  Your dreams.  Your tomorrow.

 

Whether it’s aircraft, international business, offshore wind parks or Hollywood film productions, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.  

 

We are looking for an Account Technician, to be based in Munich, working 80% part-time. 

 

Your Team 
The German operations department oversees the portfolio of brokers / clients and the insurance contracts for our Aviation business. We are committed to delivering state of the art end-to-end customer service, starting by capturing and processing policy information, from submissions through to billing and collection. We pride ourselves on delivering excellent customer service and operational effectiveness for our clients. 

 

The Impact You Will Have 
Reporting to the Global Business Operations (GBO) manager, your primary responsibility will be to provide an efficient administrative and processing service to our clients, underwriting and our local entities abroad, accounts, claims, credit control and our brokers for our Aviation business.  

 

Some of your specific responsibilities could include:

• Be responsible for accounts of medium and high complexity 
• Serve our clients and brokers by responding to their requests and managing their policies throughout the year (drawing up contractual documents, certificates, invoicing, payment follow-up) 
• Collaborate effectively with all our underwriting, claims, third party and technical accounting teams 
• Supporting other departments on matters requiring the contribution of the German operations department: management of accounting suspense and arrears, audit of compliance with underwriting rules, questions from the Claims department, etc. 
• Being the service partner to the underwriting department by ensuring the preparation of data required for portfolio renewal as well as the implementation of new business: inputting or updating data in the pricing or underwriting systems, carrying out certain verifications prior to studying the risk 
• Manage own daily, weekly, and monthly workflow to ensure key performance indicators and service standards are met. Adherence to risk management and compliance procedure. 
• Support UAT and other tasks such as ad-hoc request as required 

 

What You’ll Bring to the Role

• You are a highly motivated team player with a high service mentality and take ownership and pride of your responsibilities and work
• A recognized insurance qualification (or equivalent in the financial sector), or are interested in doing so 
• Good understanding of relevant products, wordings, terms and conditions, coverages and the policy administration life cycle including information collection, policy insurance, premium bookings, credit control, cancellation 
• At least 1 year of policy management/administration experience in an underwriting support or management role in the insurance sector. Alternatively, experience of administrative task in other businesses with an interest in Aviation/ Financial Lines insurance
• Excellent time management skills and experience of scheduling tasks in accordance with daily review of priorities 
• Good verbal and written communication and interpersonal skills, you also create positive relationships throughout your network 
• Excellent knowledge Microsoft Office applications, particularly Excel, and experience of relevant business applications and systems 
• Native German speaker and a good command of the English language.  

40855 | Operations | Professional | Non-Executive | Allianz Commercial | Part-Time | Permanent

 

What’s in it for you?

Let’s care about everything that makes you, you
We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working.  Please feel free to discuss flexible working arrangements with us.

 

Let’s care for your financial wellbeing
We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

 

Let’s care for your opportunities to progress
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

 

Let’s care for life’s twists and turns
From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return f