Patient Education Liaison, West, Rare Diseases

About us

Based in Parma, Italy, Chiesi is an international research-focused pharmaceuticals and healthcare group with over 85 years’ experience, operating in 30 countries with more than 6,000 employees (Chiesi Group). To achieve its mission of improving people’s quality of life by acting responsibly towards society and the environment, the Group research, develops and markets innovative drugs in its three therapeutic areas: AIR (products and services that promote respiration, from new-born to adult populations), RARE (treatment for patients with rare and ultra-rare diseases) and CARE (products and services that support special care and consumer-facing self-care).
We are proud to be the largest global pharmaceutical group to be awarded B Corp Certification, a recognition of high social and environmental standards. We are a reliable company that adopts and promotes transparent ethical behavior at all levels. 
We are committed to embrace diversity, inclusion and equal opportunities. In fact, we are a global family made up of different cultures, different genders, generations, ethnicities, abilities, sexual identities and many other enriching diversities. 

Chiesi USA

Chiesi USA is a specialty pharmaceutical company focused on developing and promoting products for the hospital, adjacent specialty and rare disease markets. We are a B Corp™ and Benefit company awarded Top Employer status for six consecutive years and certified as a Great Place to Work. 
At Chiesi, we share an entrepreneurial spirit and act as a force for good, pursuing high social and environmental standards, to ensure the wellbeing of our people, patients, and communities. We offer a work environment where professionals have the opportunity to build a purposeful career focused on helping others while achieving a fulfilling work-life balance, meeting exciting challenges, and engaging in important and rewarding work.

What we offer

Chiesi offers competitive benefits, services, and programs that enrich the personal and professional lives of our employees.   Our shared values of passion, innovation, trust and integrity bring out the individual talents and diverse perspectives of each of our colleagues.  Our environment encourages each individual to reach his or her full potential and drive outstanding results. We celebrate that “Every one of us is different. Every one of us is Chiesi."

 

Purpose

The Patient Education Liaison (PEL) is a field-based member of the Patient Services team. The PEL supports patients by providing disease and product education to patients, families, and community members to help empower the patient to navigate through their disease journey. 

Main Responsibilities

•    Lead education efforts of disease state, genetics, diagnostic and product information to patients and families
•    Develop relationships with patients and caregivers through phone, text, email, virtual, and in person connections
•    Assess individual needs of the patients and develop an appropriate education and resource plan of action, considering the patient’s family, team of healthcare providers, and community members
•    Work closely with specialty pharmacy partner team members to ensure smooth, efficient, and effective patient care delivery
•    Increase disease awareness by completing community and healthcare educational outreach
•    Adhere to professional standards compliance guidelines, policies and procedures, federal, state, and local requirements
•    Other duties as assigned 

Experience Required

5+ years of rare disease experience/pharmaceutical industry
•    Pharmaceutical reimbursement experience
•    Proficient in Microsoft suite of applications
•    Highly developed time management skills
•    Advanced communication skills, coordination, and planning skills along with the ability to interact with a variety of audiences to build collaboration on consensus
•    Intellectual curiosity to look at a problem from all sides in order to recognize issues and opportunities

Education

• Bachelors Degree in Nursing or Board-Certified Genetic Counselor

Chiesi USA is an equal opportunity employer committed to hiring a diverse work force at all levels of our business.  All qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.