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Applications Support Analyst

INEOS
League City, United Statesfull_timeVerifiedPosted 11 Oct 2024

About the role

Company:

INEOS Oxide

Interested in joining a winning team? A team whose employees share in the ownership of the business and are empowered to make a difference?

Job Title

Applications Support Analyst

Location

Bayport BCO Site

Marina View Offices – League City, TX        

Department/Service

Information Technology

Organizational context and job purpose

INEOS Organization:

INEOS is a global manufacturer of petrochemicals, specialty chemicals and oil products. It comprises 15 businesses each with a major chemical company heritage. Its production network spans 65 manufacturing facilities in 16 countries throughout the world. INEOS products make a significant contribution to saving life, improving health, and enhancing standards of living for people around the world. Its businesses produce the raw materials that are essential in the manufacture of a wide variety of goods: from paints to plastics, textiles to technology, and medicines to mobile phones - chemicals manufactured by INEOS enhance almost every aspect of modern life.

BUSINESS CONTEXT:

INEOS Oxide is one of the most diverse, dynamic, and successful businesses within INEOS.  We operate 4 manufacturing sites in Europe and North America (Antwerp BE, Köln DE, Lavera FR, Plaquemine US) and are in the process of acquiring a new one in Bayport (TX), US.  We produce a broad range of 200+ products which spread across five key value chains (Ethylene Oxide, Propylene Oxide, Oxoalcohols, Acetic Acid, and ENB), and on many of our products we are the European market leader.  Our total manufacturing capacity is above 3 million tonnes per anum generating an annual EBITDA of ~300 M€.  INEOS Oxide is an energetic business which is growing actively on a global level, with projects to extend our production base to new sites in North America and Asia in addition to continued investment on our existing platforms.  We are committed to resourcing the Information Technology team accordingly to deliver on this ambitious growth agenda.

Purpose of the Job:

Provide direct support to the users in the use of the wide variety of company’s business applications. 

Environmental Context

Wrong or inefficient use of the IT applications can have direct, negative impact on business performance.  The role is necessary to ensure employees in the company can remain productive and business processes that rely on technology continue to function.  Problem solving done by the individual requires determining “hot to solve” and interrogatively selecting/tuning solution combinations.

The employee contributes to improvements in existing standards and procedures thus expanding work boundaries.  This employee is capable of creating a scope of work to address defined problems.  The individual is expected to breakdown complex issues into smaller quantifiable parts and implement established procedures, and possibly develop new procedures to accomplish goals.

The individual focuses primarily on completions of specific tasks.

Responsibilities and Accountabilities

Accountability 1: 

Most important activity

  • This position – and all positions – with the INEOS Oxide US organization requires that the incumbent commit to learning, following, and practicing INEOS 20 Principles of Process & Behavioural Safety as applicable to the position.  These Principles are posted throughout each Oxide facility and each employee must also commit to following INEOS’ Life-Saving rules on a daily basis.  These are also posted within each Oxide facility.

Accountability 2: 

Most important activities

  • Uses established fact-finding procedures, knowledge of pertinent processes and procedures, and familiarity with related programming practices, software, and hardware to provide required analysis of user problems.
  • Participates in the analysis of project proposals;  identifies potential problem areas, and recommends optimum approaches for project path, utilizing specific area of technical expertise.
  • Participates in the development, implementation, installation, and testing of applications software.
  • Contributes to the development of custom business applications, as well as to the development of interfaces and databases.
  • Showcase expertise in O365, SharePoint, and Power Apps to drive continuous improvement and innovation.

Accountability 3:

Most important activities

  • The post holder demonstrates a desire to identify and address root causes.
  • The employee influences the establishment of new procedures within their functions to optimize performance.
  • Supports de

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Company

INEOS

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