IT Technician, Grant Funded-Food

Position Title:           IT Technician                                                     Location:                   Technology Department
Reports To:               Technology Supervisor                                    Supervises:                None
Classification:           Support / Grant Funded                                  Status:                        Full-time
FLSA Status:             Non-Exempt                                                    Benefit Eligible:         Yes
Work Year:                 12 months                                                      Salary:                        See lhusd.org website 

 
Education and Experience Requirements

• High school diploma or equivalent required.
• Associate's degree in Computer Information Systems or a related field preferred.
• Minimum of one year of experience or training in hardware and software support within an educational or corporate network environment, including computer systems such as microcomputers, displays, storage media, printers, basic operating systems (e.g., DOS, Windows, WindowsXP), and networking components (e.g., interface cards, switches, cabling, hubs, and protocols). Additionally, at least one year of experience or training in website design and management, with familiarity in HTML, CSS, and content management tools such as Adobe Dreamweaver or similar platforms. Experience supporting a wide range of computer systems including operating systems (Windows, macOS, Chrome OS, iOS), business and educational software (e.g., Microsoft Office, Google Workspace), and peripheral device configuration.
• Demonstrated ability to troubleshoot hardware, software, peripheral devices, and basic network connectivity issues.
• Experience with network components such as interface cards, switches, hubs, and cabling according to industry standards.
• Experience with graphic editing tools such as Adobe Photoshop or equivalents.
• Experience using or supporting Synergy Student Information System is recommended.
• Experience providing end-user support both in person and remotely, including conducting training for individuals or groups during system implementations.

 
Certificates and Licensure Requirements

• Valid Arizona Driver's License; with good driving record
• IVP fingerprint clearance card through AZ Department of Public Safety

 
Summary
The IT Technician provides comprehensive technical support and services across the district, ensuring optimal performance and functionality of hardware, software, networking, and digital platforms. This role supports multiple sites and works with minimal supervision to troubleshoot, maintain, and improve the district's technological infrastructure, including desktop support, peripheral devices, network systems, and digital communications (websites/social media).
 
Qualifications

• Operation of routine office equipment
• Knowledge of computer systems to help troubleshoot problems users may be having with district website or district's online resources.
• Ability to evaluate and remedy website function and accessibility issues.
• Ability to communicate effectively orally and in writing.
• Ability to work effectively without direct supervision.
• Excellent customer service skills
• Excellent communication skills (written and verbal) including the ability to communicate through a variety of media resources.
• Good health, physical stamina, fitness, and vitality
• Personal qualities associated with good human and interpersonal relations
• Climbs to various heights and works in confined spaces.
• Operates large and small power-driven machinery or equipment.
• Ability to manage multiple projects and priorities in a fast-paced environment. 

Responsibilities and Requirements

• Provide desktop support for multiple platforms including Microsoft Windows, macOS, iOS, Chrome OS, and other district-standard systems.
• Troubleshoot and repair hardware, software, peripherals, and basic network connectivity issues.
• Perform imaging and configuration of computer systems and workstations for network connectivity.
• Conduct preventative maintenance to ensure optimal system performance.
• Install, maintain, and repair electronic peripherals (e.g., Smart Boards, projectors, document cameras, phonic ears).
• Maintain and repair Point-of-Sale (POS) systems and Food Service computers.
• Install and repair cable connections for o