Global Client Operations Coordinator

Company Description

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

Job Description

Coordinator will be responsible for ingesting and ready-stating content for delivery to the Peacock Platform. Will often be expected to communicate updates to Peacock editorial and Partner Operations teams. In addition, the coordinator will need to be well versed in communicating and love doing so- there is a lot of talking with vendors, third party clients and network partners.

• Will work to research content availability and readiness for servicing and assist with content backfill.
• Track status of content ingests and provide updates to stakeholders. Responsible for material management of programs, which includes coordination of delivery, fixes and replacements.
• Upkeep trackers for internal and external teams with current status. Will work to organize and submit defects and escalations to providers.
• Have a strong understanding of technical services and applications including Mediator and Translator.
• May be asked to assist on other assignments across the team pending bandwidth, and while assigned to Peacock, brand assignment could change based on future business needs.
• Television doesn’t stop over holidays and weekends- specialist will need to be available to be on call over holidays and weekends at supervisor’s discretion.
• Complete all other duties as assigned. 
• Anticipated schedule is Tuesday-Saturday from 1pm-9pm EST. Schedule can change per business needs. 

Qualifications

• Minimum of 2 years of work experience in a production, post-production or streaming service
• Minimum of 2 years of experience in a face paced environment requiring troubleshooting, process skills, and exhibiting an ability to adapt to changing scenarios.
• Must be willing to work in a hybrid model, and understand that business needs may alter over time.
• Must be willing to work in Englewood Cliffs, NJ

Desired Qualifications

• Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered (note job #:      )
• Bachelors or 2 year degree in Communications or Media.
• Excellent communication and interpersonal skills.
• Familiarity with Translator, Airtable, Mediator
• Ability to work under pressure with great attention to detail.

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.