Jobs and Careers

Public Service Representative

United Statesfull_timeVerifiedPosted 22 Sept 2024

💰 $67,416/yr($44,580/yr – $67,416/yr)

About the role

Office of the Illinois Secretary of State Alexi Giannoulias
Job Title:    Public Service Representative
Division:     Driver's Services - Downstate
Union: SEIU
Location: 102 N. 6 th St. Roanoke, IL - Woodford County
Salary:        $3,715.00 to $5,618.00 monthly

Please Note:

To be considered for this vacancy you MUST establish eligibility by taking and passing a written, multiple-choice examination administered at an ILSOS Personnel Office in either Springfield or Chicago. Appointments for testing may be made by contacting the Personnel office at which you would like to test, for the following testing sessions: Tuesday or Thursday at 1:30 PM or Wednesday at 9:00 AM. Any questions regarding these positions or applying and testing for these positions can be answered by contacting the Department of Personnel at these locations - Springfield at 217-782-4783 or Chicago at 312-793-5515 or by e-mail at sosjoblisting.com.

At the time of testing, a completed IL Secretary of State employment application MUST be submitted. Applications are available online, with additional information regarding the ILSOS hiring and selection process at https://www.ilsos.gov/departments/personnel/employment.html.

Overview:
Performs paraprofessional work to administer road examinations to applicants for all classes of driver's licenses; administers and grades written drivers examinations; performs cashier functions for driver's license and motor vehicle fees, balances cash or checks with validation tape totals and prepares deposit records; reviews and completes motor vehicle title and registration applications.

Duties and Responsibilities:

Administers road examinations to applicants for all classes of driver's licenses; serves as information clerk to the public; explains improper actions to applicants during the examination; reviews and completes driver's license applications for processing; checks appropriateness and validity of applicant identification documents.
Administers and grades written drivers examinations; explains incorrect test responses, codes applications according to results; administers vision tests and operates photographic equipment to prepare photo identification (ID) or driver's license for applicants.
Performs cashier functions for driver license and/or motor vehicle fees; balances cash or checks with validation tape totals to assure that all fees are accurately accounted for; prepares deposit records or other routine financial documents necessary to process collected fees; may be required to take deposit to bank; prepares reports for supervisor on applications processed as required; performs facility opening and/or closing responsibilities as required.
Reviews and completes motor vehicle title and registration applications, reviews fee checks and assures necessary attachments are present; accepts cash or checks for fees and prepares for final processing; performs manual or automated sticker sales as required.
Performs other duties as required or assigned.

Specific Skills:

Requires working knowledge of business English, spelling and commercial arithmetic.
Requires working knowledge of office methods, practices and procedures.
Requires elementary knowledge of the Illinois Vehicle Code as it applies to office tasks pertaining to obtaining or retaining a valid Illinois driver’s license and the processing of various motor vehicle forms.
Requires elementary knowledge of basic bookkeeping procedures and techniques.
Requires ability to maintain records of some complexity.
Requires ability to deal tactfully with the general public and to maintain satisfactory working relationships with other employees.
Requires ability to comm