See yourself at Twilio

Join the team as our next Director, Corporate Security Technology 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to lead and drive all technology initiatives that support the entirety of Corporate Security teams, globally. This position, reporting to the Senior Director, Corporate Security, will design and implement standards, solve security and customer support opportunities through innovation initiatives, develop core measures for operational efficacy and business impact, and lead a global team of technology professionals. 

Our team interacts with every employee to support our goal of protecting all of the people, places and things that make up Twilio. Not your standard physical security function, the Twilio Corporate Security objective to provide a safe, healthy and security environment is achieved through customer engagement and trust...want to know what this means? Come join us! 

Responsibilities

In this role, you’ll:

• Manage a team to enhance and maintain current solutions, while assessing, testing, and pushing for technology betterments to provide security at scale with a focus on end user experience.
• Cultivate strong relationships and collaboration with cross functional business partners and teams to ensure vision and objectives are exceeded.
• Champion the technology needs for Corporate Security operational teams by building out business cases and presenting initiatives. Understand their operations and business impacts thoroughly to propose and implement technology solutions that accelerate our collective goals.
• Develop, manage and iterate measures and analysis of technology utilization across Corporate Security teams to report broad business impacts.
• Coordinate and align with the Corporate Security Leadership to focus priority goals, budget, and procurement lifecycle.
• Lead and develop a team to internally develop integrations and utilization of Twilio internal product tooling to achieve objectives.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 10+ years in private sector corporate security as a people manager or 6+ years in public sector with 4+ years in private sector corporate security as a people manager, private sector experience preferably in tech.
• Experience managing technology teams to include programming developers.
• Broad knowledge of security standards for physical security technologies on a global scale.
• Excellent organizational, analytical and problem-solving skills.
• Experience working independently and as part of a team. Will take the initiative to drive deliverables forward even under ambiguous circumstances. 
• Proficiency in Google GSuite, presentation development and metrics reporting development.  

Desired:

• PSP, CSPM, RCDD, ESS and/or NICET VSSD Level II.
• Autodesk AutoCAD and Revit experience.
• Genetec certified. 
• Proficiency with Airtable, Veoci, Alert Media, Dataminr. 

Location 

This role will be remote, and based in the USA 

Approximately 25% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.