Sales Operations Specialist

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

The Sales Operations Specialist role helps IFS to execute business goals by designing and implementing core business reporting for effective business insight across the organization. You will need to be able to come onsite at least 2 days a week into our Itasca, IL office

Responsibilities include, but are not limited to:

Business Analysis and Report Development and Preparation

•  Prepare historical and forward-looking KPI analysis. Understand, use, and combine the different internal data sources, and summarize the results in MS Excel and PowerBI. Discuss measurement approach and share critical business insights with leadership and other stakeholders that support running the business

•  Develop financial models to support business planning processes. Participate in discussions with executive leadership to draw out key insights and recommendations for them to take forward in the business planning process

•  Create, maintain, and update relevant files to support the business forecasting process

•  Support the demand generation process by analyzing pipeline data and extracting insightful information to help the business direct the efforts towards effective actions to generate additional demand

•  Ad hoc analysis projects in line with business requirements

Process Definitions and Enhancement

•  Develop processes and concepts for enhanced operational procedures and tools

•  Assessment of existing reporting tools and methodologies to simplify and standardize them in line with the IFS Global operating model

•  Make insightful recommendations to further enhance the business value derived from reporting tools

•  Drive cross functional initiatives in cooperation with Global and Regional functions

Business Partnering:

•  Act as a trusted business advisor to senior leadership.  Engage with senior leaders to translate data into actionable, high-value business insights that can be used to make business decisions

Qualifications

We are looking for a colleague who is:

• Proficient in MS Excel and PowerBI, with advanced skills
• Data-driven and commercially minded - Driven to understand the meaning behind the numbers
• Able to lead and own the design and calculation of key KPIs independently, with very strong attention to detail
• Naturally curious, with the ability to ask the right questions and challenge the status quo
• Thrives in a fast-paced and dynamic environment
• Comfortable interacting with senior internal and external stakeholders.  Must be responsible with and able to handle confidential information
• Able to inspire positive change

Essential:

• 5+ years’ experience in Business Operations, Finance decision support or related business support