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Warehouse Supervisor
Southshore CompaniesUnited Statesfull_timeVerifiedPosted 5 Dec 2025
💰 $38,000/yr
About the role
The Floor Supervisor leads a team of lift truck operators (LTOs), auditors, and customer service representatives (CSRs). The Floor Supervisor plays a critical role in ensuring the safe, efficient, and effective functioning of the regional distribution center (RDC), meeting customer requirements, and maintaining a high standard of operational excellence.
Responsibilities:
- Execute the daily operational plan in accordance with the site leadership team’s guidance and direction.
- Schedule, assign, and perform various warehousing duties including loading and unloading trucks, put-away and picking, maintaining warehouse organization and cleanliness.
- Lead, motivate, and direct the lift truck operators and auditors to deliver best-in-class customer service through operational excellence.
- Provide coaching and leadership to all lift truck operators and auditors, and ensures the company’s culture, values, and processes are upheld.
- Foster a team environment that motivates, inspires, educates, and empowers our team members to reach their full potential.
- Effectively leading through clear, direct, and respectful communication.
- Support and drive inventory management program and audit station using warehouse management system (SAP).
- Identify, report, and fix damaged inventory and shortages throughout the day.
- Interface and communicate with customers, employees, and leadership team within Southshore Companies.
- Drive continuous improvement though lean thinking and a 5S mentality.
- Successfully operates a power industrial forklift by moving levers, pressing pedals, and controlling lifting apparatus.
- Perform daily forklift inspections and follow forklift operating guidelines.
- Assist site leadership team to train forklift operators to perform his/her assigned work to the highest standards of excellence.
- Adhere to all safety guidelines and protocols while operating forklift trucks.
- Replaces forklift propane tank and/or charge batteries, as needed.
- Report any equipment malfunctions and participate in regular safety training.
- Drive a culture centered around safety as a number one priority by ensuring a clean and organized working environment.
- Performs all duties in accordance with Southshore Companies safety manual.
- Regular (punctual and dependable) attendance is an essential function of this job.
- Other duties as assigned.
Education and Experience:
- High School Diploma or GED required.
- 3 plus years of warehouse supervision experience required; additional education may be substituted for years of work experience.
Knowledge, Skills, and/or Abilities:
- Leadership & management skills: ability to lead, assign work, and motivate LTOs to deliver exceptional performance.
- Ability to read, write, count, and perform basic math skills of addition, subtraction, multiplication, and division.
- Requires initiative and ability to work independently and in a team setting.
- Knowledge of safety regulations and guidelines for material handling equipment.
- Ability to talk, listen, understand, and follow directions.
- Good written and verbal communication skills.
- Bilingual is a highly preferred skill for this position.
- Knowledge and experience using a forklift SAP inventory scanning system.
- Comfortable with Microsoft Office (Work, Excel, Outlook, PowerPoint) products.
- Computer skills are preferred.
- Ability to set priorities and flexibly to reset priorities in a changing environment.
- Ability to work in a fast-paced environment and meet productivity targets.
- Ability to pay attention to details and accuracy in inventory control.
- Good organizational skills.
- Mechanical aptitude skills are required.
- Ability to meet deadlines.
- Ability to work Monday – Friday plus overtime including some Saturdays as needed by the business (especially during peak season – January through April).
Work Environment & Physical Demands:
- Frequently required to lift and/or move up to 10 pounds.
- Occasionally required to lift and/or move up to 60 pounds.
- Regularly required to talk and/or hear to communicate with management, supervisors, employees, customers, and/or truck drivers.
- Manual dexterity is required for operating machinery.
- Frequently required to bend, twist, turn, kneel, and/or squat.
- Frequently required to stand and/or walk on the concrete warehouse floor.
- Frequently required to use hands and fingers to handle or feel objects, tools, or controls.
- Frequently required to reach with hands and arms.
- Specific vision abilities required by this position include close vision, distance vision, and the abil
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