Wealth Technology & Business Enablement Lead, Senior Vice President

Overview of Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Overview of the Role:

Seeking a highly motivated Technology & Business Enablement Lead to join the Citi Wealth Advisory & Investment Technology team. The successful candidate will play a pivotal role in enabling technology initiatives, ensuring strategic alignment, and managing critical operational aspects across the technology portfolio. This position requires a strong leader with comprehensive understanding of technology operations, risk and controls, financial management, and strategic planning, dedicated to enhancing the value and efficiency of our technology investments. The ideal candidate will drive a culture of operational excellence, implement robust governance frameworks, optimize resource utilization, and translate strategic vision into actionable roadmaps and compelling storyboards that align with business objectives and architectural best practices.

Responsibilities:

• Strategic Roadmap & Storyboard Development: Lead the definition and communication of the technology strategy and roadmap for Citi Wealth Advisory & Investment Technology, translating complex technical plans into clear, compelling narratives and visual storyboards for diverse audiences, including senior leadership and business stakeholders.
• Risk & Controls Management: Establish, implement, and continuously enhance robust risk management and control frameworks across all technology processes and platforms. Ensure compliance with internal policies, regulatory requirements, and industry best practices to safeguard assets and data.
• Financial Management & Optimization: Oversee the financial planning, budgeting, forecasting, and cost optimization for technology initiatives. Analyze financial performance, identify opportunities for efficiency, and ensure prudent expenditure of technology budgets to maximize value.
• Staffing & Resource Strategy: Develop and execute comprehensive staffing and resource strategies, including workforce planning, talent acquisition, skill development, and optimal resource allocation across projects and teams. Forecast future talent needs and build capabilities to meet strategic objectives.
• Operational Excellence & Governance: Drive the adoption and adherence to best practices in technology delivery, risk management, and financial governance across the Wealth Advisory & Investment Technology portfolio. Implement metrics and reporting to monitor performance and identify areas for improvement.
• Stakeholder Collaboration: Collaborate closely with business leaders, product owners, technology teams, and internal audit to translate strategic business requirements into actionable technology enablement plans, ensuring seamless execution and communication.
• Lifecycle Oversight: Oversee the end-to-end technology lifecycle, from strategic conceptualization and planning to delivery, operational support, and decommis