Senior Manager-Digital Product Managment

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.

Role Descriptions:

Enterprise Data Products (EDP) is a key pillar within the broader Technology organization, driving critical initiatives on behalf of the Chief Data Officer. At American Express, we are deeply committed to strengthening our enterprise data management capabilities through sustained, multi-year investment.
EDP plays a central role in delivering the Enterprise Data Management (EDM) program, our flagship initiative to enhance data lifecycle capabilities, policies, and processes across the company. As part of this effort, EDP is building a robust and scalable suite of enterprise data management products that operationalize company-wide data policies, standards, and processes. These products are foundational to ensuring high-quality, trustworthy, and well-governed data across the enterprise.

Primary Responsibilities:

• Own and manage the product backlog for EDM platforms, including but not limited to: Enterprise Data Catalog, Data Lineage. Data Products & Marketplace, Master and Reference Data Management (MDM), Metadata Management Solutions
• Lead the full product lifecycle, from ideation and requirements gathering to testing, deployment, and continuous improvement.
• Deliver on the product roadmap in partnership with Engineering, Architecture, and business stakeholders to ensure timely, high-quality releases.
• Translate enterprise needs including regulatory, privacy, and risk compliance into actionable product features.
• Collaborate with engineering teams to assess technical feasibility, manage delivery tradeoffs, and maintain alignment across sprints.
• Support quality assurance by coordinating and participating in SIT, UAT, and PIV testing activities.
• Drive product adoption by preparing enablement materials, release notes, and training sessions for users and business partners.
• Mentor junior team members, lead cross-workstream initiatives, and represent EDM Products in enterprise working groups.
• Monitor usage and feedback, helping to establish KPIs and gather insights to inform product improvements and prioritize roadmap features.

Qualification Requirements:

• 6+ years of experience in analytics, and business intelligence, with a proven track record of leading data initiatives at an enterprise or line of business level.
• Proven experience in a technology- and data-intensive environment, preferably within a large financial, technology, or regulated enterprise.
• Demonstrated ability to translate complex business and compliance needs into clear, scalable product solutions.
• Strong collaboration skills with a track record of influencing cross-functional teams including engineering, risk, privacy, and business leaders.
• Hands-on understanding of enterprise data management tools such as metadata management, lineage, MDM, data marketplaces, or data catalogs.
• Comfortable with technical concepts and able to assess product feasibility, architecture implic