Sr Staffing Analyst

Overview

At Houston Methodist, the Senior (Sr) Staffing Analyst position is responsible for functioning as the subject matter expert for staffing analysts. The Sr Staffing Analyst must be well versed on the requirements of the Staffing Analyst position in addition to the requirements of this position. This position is directly responsible for advanced analysis of staffing needs and optimizing internal processes to effectively schedule employees to meet those needs. In addition to performing the duties of the Staffing Analyst, this position will effectively train other staffing analysts on internal operating procedures to ensure the department can effectively identify staffing demand, schedule employees effectively and balance schedules according to need and unit characteristics. The Sr Staffing Analyst position requires advanced critical thinking skills and the ability to work independently and make autonomous staffing decisions based on an advanced understanding of hospital throughput and staffing needs for multiple hospital unit types or clinical care areas. This position evaluates current and future staffing needs and performs daily/weekly/extended staffing to fill nursing care needs and communicates the staffing to the different departments. The Sr Staffing Analyst position communicates and distributes reports to leadership for determining team productivity and staff utilization ensuring compliance with scheduling and time and attendance policies and procedures by both employees and managers, within schedules and timecards. This position analyzes and prepares information to assist in controlling overall staffing costs and employee engagement regarding staffing and scheduling. The Sr Staffing Analyst position acts as a resource to staffing analysts and management on scheduling/staffing utilization, education and interpretation of generated staffing/scheduling reports. This position requires expert experience and knowledge of staff scheduling processes, procedures and systems in a hospital setting.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Serves as a resource and trainer for less experienced and new staff; orients, guides and mentors team members to help build confidence and competency in skills, knowledge and abilities. Assists staff in training for the scheduling systems for all new employees and educates/troubleshoots problems with the online staffing system.

• Motivates team members to drive operational efficiency and quality. Proactively communicates staffing issues to leadership and compiles data for a daily shift report, indicating current progress of staffing needs.

• Role models' healthy work relationships such as mitigation of conflict, leading problem-solving and resolution efforts. Drives initiatives to improve department scores for employee engagement.

SERVICE ESSENTIAL FUNCTIONS

• Establishes and maintains schedule for other staffing analysts to ensure appropriate coverage to meet departmental needs. Uses high-level critical thinking skills to determine staffing resource allocation that will meet client department and system needs.

• Assesses system staffing needs and balances distribution o