CDG Hub operations senior manager

Company:

FRT FEC France Branch

Address:

Zone Entretien Route de l'Arpenteur BP10156

Scheduled Weekly Hours:

35

Worker Type:

Regular

Posting Start Date

19-déc.-2025

Posting Close Date:

9-janv.-2026

Job Family:

FXE-EU: Senior Manager Operations

Position Summary:

We have an exciting opportunity for you to join our team as a CDG Hub operations senior manager

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

The Senior Manager of Operations at CDG Hub will oversee one of FedEx’s most critical international hub operation. This role is responsible for leading airport operations, driving efficiency, ensuring regulatory compliance, and delivering exceptional customer experience. Success requires strategic planning, strong leadership, and the ability to manage complex, multi-function operations in a dynamic, fast-paced environment.
 

What will be your key responsibilities:

Operational Leadership
• Direct daily airport operations.

Customer & Service Excellence
• Champion FedEx’s commitment to world-class service by ensuring operational reliability and consistently exceeding customer expectations.

Team Leadership & Development
• Recruit, mentor, and inspire managers and staff.
• Promote succession planning and ensure high team performance.

Workplace Safety & Team Engagement
• Foster a safe, supportive, and high-performance workplace culture.
• Ensure safety standards are embedded in daily operations.

Compliance & Risk Management
• Ensure adherence to aviation, customs, and FedEx standards.
• Support internal and external audits.

Strategic Planning
• Develop and execute operational strategies aligned with FedEx’s global priorities and growth objectives.

Continuous Improvement
• Monitor KPIs, resolve escalated issues, and drive ongoing improvement using Quality Driven Management (QDM) principles.

Budget & Resource Management
• Prepare and manage departmental budgets.
• Optimize costs and resource allocation.

Stakeholder Engagement
• Build strong relationships with vendors, government agencies, and internal stakeholders.

Project Management
• Lead department-wide initiatives and support local/regional projects, delivering results on time and within budget.

What do you bring with you:
• Bachelor’s degree in Business, Logistics, Engineering, or related field
• Minimum six (6) years of relevant work experience, of which three (3) years are management experience
• Strong knowledge of airport operations, customs regulations, and compliance requirements
• Proven leadership, analytical, and project management skills
• Fluency in French and strong English communication skills are essential for effective co