Salesforce Analyst

About MicroTransponder

MicroTransponder, Inc. is dedicated to transforming the lives of stroke survivors through its innovative neurostimulation technology. The company's flagship product, the FDA-approved Vivistim® Paired VNS™ System, enhances stroke rehabilitation by pairing vagus nerve stimulation (VNS) with physical and occupational therapy. This approach leverages the brain's neuroplasticity to improve upper limb function, offering new hope to those with chronic arm and hand impairments following an ischemic stroke.

By integrating this therapy into rehabilitation programs, MicroTransponder aims to help stroke survivors regain independence in daily activities and enhance their quality of life. The company's commitment to advancing stroke recovery is evident in its ongoing research and collaboration with healthcare providers to make this therapy accessible to more patients.

About the role

The Salesforce Analyst (Sales Operations) will join a growing Sales Operations team supporting a rapidly expanding commercial organization. This role plays a critical part in ensuring Salesforce operates efficiently, data remains accurate, and reporting enables effective sales execution.

As the company continues to scale, this position will help manage day-to-day Salesforce administration, reporting needs, and data governance initiatives. The Salesforce Analyst will partner closely with Sales Operations leadership and collaborate cross-functionally with Sales, Marketing, and Finance to support system adoption, reporting standardization, and process optimization.

This is an ideal opportunity for a detail-oriented, analytical professional who enjoys balancing hands-on Salesforce administration with data-driven reporting and operational support in a fast-paced environment.

What you'll do

• Salesforce Administration

• Provide day-to-day Salesforce administration, including user support, troubleshooting, and basic configuration.

• Manage user access, permissions, roles, and profiles in alignment with governance standards.

• Perform regular data audits, maintenance, and cleanup to ensure high data quality and consistency.

• Support testing, documentation, and deployment of Salesforce enhancements and improvements.

• Partner with sales users to drive system adoption and improve pipeline management effectiveness.

Reporting & Analytics

• Develop and maintain Salesforce reports and dashboards to support leadership and operational decision-making.

• Respond to ad-hoc reporting requests related to pipeline, bookings, activity, and performance metrics.

• Prepare and analyze data for forecasting, planning, and business reviews.

• Collaborate with Sales Operations leadership to standardize and continuously improve reporting processes.

• Support broader reporting initiatives using tools such as Power BI, as applicable.

Data Management & Process Support

• Lead ongoing Salesforce data hygiene efforts and support data governance best practices.

• Document sales processes and ensure alignment between operational workflows and Salesforce functionality.

• Identify opportunities to streamline workflows, reduce manual effort, and improve overall system efficiency.

• Partner cross-functionally with Sales, Marketing, and Finance to support operational initiatives.

Collaboration & Communication

• Serve as a trusted operational partner to the Sales Operations team.

• Communicate effectively with both technical and non-technical stakeholders.

• Provide reliable, responsive support in a high-growth, evolving environment.

Qualifications

Required

• Bachelor’s degree in Business, Analytics, Information Systems, or related field (or equivalent experience).

• 1–3 years of experience supporting Salesforce in a Sales Operations, Analyst, or Administrator capacity.

• Salesforce Administrator Certification (ADM-201) required.

• Hands-on experience building Salesforce reports and dashboards.

• Advanced Microsoft Excel proficiency (pivot tables, lookups, formulas, data manipulatio