Director, Marketing - Creative Operations

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

The Director of Creative Operations will be responsible for building and scaling the operations, processes, and technologies that enable derivative content creation for the U.S. market at Gilead. This leader will establish best practices to adapt, repurpose, and extend approved U.S. creative assets across channels — driving speed, efficiency, and compliance while unlocking greater creative impact.

This role will champion modular content strategies, operationalize derivative asset production, and introduce future-ready ways of working with AI to accelerate creative development, review, and distribution. The successful candidate will bring deep expertise in creative operations, content governance, and agency management, with a proven ability to set up scalable systems that maximize reuse and prepare the organization for next-generation creative workflows.

This position is based in Foster City, CA, with 3 days in office (Tues, Wed, Thurs).

Key Responsibilities

• Establish scalable operations for derivative content creation, enabling efficient adaptation of core U.S. assets across channels and audiences.

• Champion and expand the use of modular content, embedding reuse-first practices into creative workflows for the U.S. market.

• Partner with brand, creative, agency, and regulatory teams to set operational standards for derivative and modular content delivery in the U.S. market.

• Introduce AI-enabled workflows (e.g., smart tagging, automated versioning, adaptive templates) to accelerate U.S. creative production and review.

• Oversee and optimize creative technology platforms, including Veeva Vault PromoMats, DAM systems, and workflow automation tools.

• Define content hierarchies, metadata, and tagging structures to maximize searchability, reuse, and automation of U.S.-focused assets.

• Drive agency management, ensuring external partners align with Gilead’s standards for derivative and modular content in the U.S. market.

• Develop playbooks, training programs, and toolkits to embed derivative content practices across marketing and creative teams.

• Implement KPIs and dashboards to measure content reuse, efficiency gains, and speed-to-market improvements in the U.S. context.

• Lead, mentor, and grow a creative operations team focused on scalability, innovation, and compliance.

• Act as a change leader, embedding modular, derivative, and AI-driven approaches into Gilead’s future ways of working.
   

Basic Qualifications

• Bachelor’s degree and 12+ years’ relevant experience

• OR Master’s degree and 10+ years’ relevant experience

• OR PhD and 8+ years’ relevant experience
   

Preferred Qualifications

• Proven experience in agency management and leading creative teams delivering content across all digital channels (Email, Web, Banners, etc.).

• Extensive expertise in modular content strategies, derivative content creation, and their implementation in regulated environments.

• Deep knowledge of Veeva Vault PromoMats, Digital Asset Management (DAM) systems, and other content management and workflow technologies.

• Demonstrated ability to embed a reuse-first mindset and implement processes that drive content efficiency and scalability.

• Strong leadership experience in managing creative, development, or project management teams.

• In-depth understandi