Analyst II, Business Process Automation

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

This role is responsible for gathering requirements for streamlining and supporting the delivery of robotic process automation, facilitating discovery workshops, and tracking/monitoring KPIs for each automation opportunity to ensure benefit realization. The Analyst II, Business Process Automation will collaborate with Automation Developers on automation architecture and technology design, create automation business cases, outline inputs/outputs, business variables, and measures of success with a focus on Revenue Cycle and Financial performance.

Essential Job Functions

• Responsible for gathering requirements and analyzing processes for automation, accurately, thoroughly and timely.
• Facilitates discovery workshops for automation programs, including managing stakeholders, facilitating LSS process improvement activities, and supporting automation design
• Assists in the creation of automation design documents to support business decision-making, process streamlining, automation development and performance improvement.
• Creates automation business cases to document automation ROI.
• Partners with engineers and project managers to create timelines of automation development and business validation to leadership.
• Assists in the creation of automation roadmap and supports delivery of timelines.
• Ability to communicate with stakeholders clearly, timely and professionally, both in writing and verbally.
• High-level knowledge of RPA capabilities and RevCycle management.
• Work requires the ability to ensure the confidentiality and rights of patients and the confidentiality of hospital and departmental documents.

Employment Qualifications

Desired Work Experience: 3 to 6 Years

Desired Education: Bachelors Degree or Equivalent Experience in

Computer Science

Other Preferred Knowledge, Skills and Abilities:

• RPA experience required
• Microsoft Applications, Process Mapping
• Database design experience
• Experience working in the Rev Cycle setting or health care area preferred
• Lean Six Sigma Green or Black Belt, Automation Anywhere certification, CRCR
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented with excellent organizational skills.
• Ability to prioritize and manage multiple tasks effectively.
• Collaborative team player with a trusted partnership approach to stakeholders.

​This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

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Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022