Senior Manager, Payments Risk & Governance

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

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US Technology, Infrastructure & Innovation (US TI&I) enables the continuous transformation of our Bank by accelerating the shift to digital, strengthening operational resilience, simplifying what we do,
improving CIBC's speed to market and protecting our Bank's assets. The teams work to maximize the investment in resources and technology while building an appropriate
balance between high-touch client service and our fiduciary responsibility to protect CIBC, our clients, and our shareholders from undue risk.
 

What You'll Be Doing

Operations is comprised of Loan and Deposit Operations. Loan Operations provides operational support to core lines of business by delivering end-to-end loan and trade operations services, including loan closing, servicing and compliance functions. Deposit Operations supports commercial and consumer banking through the delivery of wire and ACH processing, item (check) processing, debit card services, fraud monitoring, client onboarding functions, and exception processing. 

The Senior Manager, Payments Risk & Governance will provide leadership and direction to the US Payments team that will run, protect and transform the bank to deliver on Payment Risk and Governance. 

How You'll Succeed

• This leader must be a strong communicator and collaborator, focus on a reliable and resilient production environment to support client demands.

• You will provide strong leadership and management that will meet strategic, transformational and tactical objectives for the division.

• You will effectively run, protect and transform the division to meet the bank’s growth, regulatory, and complexity demands.

• Measure results to assess performance relative to objectives.

• You will lead and embrace a strong culture that includes an emphasis on communication, collaboration, process improvement, risk mindset, operational resilience, and being a champion for change.

• You will ensure day-to-day activities are effectively managed, including implementing and adhering to policies and procedures.

• Collaborate effectively with partners across TI&I and internal partners outside TI&I including, Treasury Management, all lines of business, HR, and Risk functions

• Acquire and develop talent.

• Embrace and promote a culture of inclusion.

• Build strong relationships with enterprise/Canadian CIBC partners and align with appropriate enterprise standards and expectations.

• You must have a desire for a flexible work schedule; which may include nights and weekends.

Who You Are

• You have 10+ years of operations management experience with the proven ability to manage a team of