Medical Assistant

Type of Appointment: Full Time, Probationary (10/12 Schedule)

Job Classification: Medical Assistant

Anticipated Hiring Range: $3,776 - $4,253

Work Schedule: Monday - Friday 8 am - 5 pm

THE DEPARTMENT:

Student Health Services, is one component of the Campus Health and Wellbeing Cluster within the Division of Student Affairs. This new cluster stresses the University's commitment to preventative and holistic approaches to wellbeing in support of students and the institution's mission and strategic plan. The mission of Student Health Services is to promote students' healthy lifestyles and academic success by providing quality medical, psychological, and wellness services. The department provides ambulatory health care, health education programs, prevention and healing services to students of Cal Poly Pomona

DUTIES AND RESPONSIBILITIES:

Clinical & Patient Care 

• Coordinate patient flow, including escorting students to exam rooms and preparing them for examinations or treatments.
• Collect, record, and monitor patient data such as height, weight, temperature, blood pressure, pulse, and other vital signs. 
• Document patient history, medications, allergies, and chief complaints in the EMR.
• Maintain exam and treatment rooms, including cleaning, disinfecting, stocking, and preparing necessary equipment and supplies. 
• Provide patient education by reinforcing provider instructions and supporting student understanding of care plans.

Procedures & Technical Services

• Perform phlebotomy (skin puncture or venipuncture) for clinical testing.
• Administer medications and immunizations via approved routes (IM, intradermal, subcutaneous, oral, inhalation, sublingual, etc.) only after dosage verification by a licensed professional.
• Perform point-of-care testing and technical services for which training has been provided, including but not limited to: ◦ Vision screening and audiometric testing ◦ Electrocardiograms (ECGs) ◦ Peak flow and spirometry testing ◦ Pulse oximetry ◦ TB skin testing (placement, measurement, referral for interpretation) ◦ Specimen collection (throat swabs, urine, other non-invasive samples) ◦ Specimen preparation for CLIA-waived testing ◦ Other point-of-care procedures that may be added to Student Health Services in the future

Administrative, Compliance & Professional Standards

• Provide patient reception services by creating a welcoming, helpful, and caring rapport during all student interactions.
• Support clinic administrative functions, including appointment scheduling, check-in/check-out, reception, and processing of medical and insurance documents as needed.
• Ensure patient privacy, safety, and confidentiality in accordance with HIPAA, FERPA, and university policies.
• Assist in ordering and tracking medical supplies.
• Follow emergency protocols and assist in crisis response within scope of training.
• As assigned, provide non-licensed support for other SHS areas such as pharmacy, laboratory, radiology, or health education. 
• Adhere to university and Student Health Services (SHS) policies and procedures.
• Keep current with the medical assisting field and maintain competencies relevant to the role and scope of practice.
• Perform other related duties within the scope of practice as defined by the Medical Board of California.
• Demonstrate professionalism, patient-centered service, and cultural sensitivity in a diverse student population.

QUALIFICATIONS:

• High School Diploma/GED - or equivalent
• PHEL - Phelobotomy Trained Certified Phlebotomy Technician I (Collect and process specimens via phlebotomy including venipuncture and capillary puncture and perform basic and CLIA-waived testing).
• Or combination of education and experience which provides the required knowledge and abilities.
• While Medical Assistants are not certified, registered, or licensed in the State of California, the Medical Board of California requires that medical assistants complete specific types and hours of training to perform the duties outlined in their scope of practice. This training must be documented and a physician or other qualified teacher, as identified by the Medical Board of California, must certify in writing that the Medical Assistant has completed the training successfully. CSU-specific requirements are as follows: 1. Most common, incumbents are required to possess a certificate of completion from an accredited and approved medical assisting program through the Department of Education or Bureau for Private Postsecondary Education within the Department of Consumer Affairs. In this case, the sup