Alterations - Store Support - Old Orchard Center

Job Description

This job is a great fit for someone who is customer obsessed and loves to solve problems.

A day in the life…

· Assist customers with a variety of transactions through a seamless and friendly experience

· Inspire trust, teamwork and positive team relationships

· Defuse customer situations and provide resolution in a timely and effective manner

· Utilize store technology to manage and organize customer alteration needs

· Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team

You own this if you have…

· The ability to effectively build relationships with your customers, peers and leadership

· Proficiency in multiple operating systems such as MS Windows, iOS and Android

· Clear, effective communication with strong interpersonal skills

· The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment

· A willingness to learn, and safely operate standard alterations equipment

· The ability to work a flexible schedule based on department needs

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

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Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.