Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Holidays - Every Other Holiday, Monday through Friday, Weekends - Every Other Weekend

Scheduled Hours:

3p-11p

Shift:

2 - Evening Shift, 8 Hours (United States of America)

Hours:

32

Cost Center:

24050 - 1420 Progressive Care

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

HealthAlliance-Clinton Hospital is part of the UMass Memorial Health Care system.  Serving northern central Massachusetts, we are committed to improving the health of people through excellence in care and comprehensive health services.  Promoting healthy lifestyle habits, we serve as a role model by having a tobacco and smoke free campus and hiring nicotine free employees.  By exploring careers with us, you are committed to giving your best to our patients, our community and everyone working on our HealthAlliance-Clinton Hospital Care Team. Whatever your career choice, know that at HealthAlliance-Clinton Hospital you can make a difference.

GENERAL SUMMARY:

The Unit Secretary – Emergency Department (ED) acts as a front line interface and performs a variety of clerical and administrative support tasks to help foster smooth, efficient patient care activities for the Emergency Department.

 PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:

 Job duties specific to this position:

• Acts as a central communications point person for the department.  Coordinates the flow of information to and from all areas within the department.  Contacts physicians, fields internal and external phone calls, and prioritizes urgent patient information.
• Assists in maintaining the order, organization and currency of logs and records and patient charts. Helps ensure an efficient sharing of information within the unit.
• Processes information needed for a variety of patient services and treatment areas such as radiology, the laboratory, dietary, housekeeping.
• Arranges for laboratory tests, radiology procedures, treatments for rehabilitative services such as physical therapy, etc.
• Enters data and orders into computer system.
• Performs a various routine clerical duties, such as sorting and faxing information, maintaining files, records and logs, taking and relaying phone messages and routine information.
• Assists in maintaining proper inventory of standard supplies and materials. Prepares requisitions to maintain established levels.
• Answers inquiries for routine information and directs other requests to appropriate persons.
• Arranges for patient transport.
• Participates in training and performance improvement activities as directed.

Job duties for all positions:

• The individual must support the mission, vision, and goals of HealthAlliance Hospitals and serve as a role model for the CARES- It Happens Here customer service initiative.
• Demonstrates excellent work attendance and attends and actively participates in a variety of meetings and training sessions as required.
• Demonstrates a friendly, responsive, service-minded attitude to all customers.
• Communicates ide