Field Assets Supervisor

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Job Description:

We are seeking a detail-oriented and organized Field Assets Supervisor to join our Team. The ideal candidate will be responsible for managing inventory, tracking tools and assets, handling shipping and receiving, and maintaining accurate records within the tracking system. To be successful, this role will continue to contribute to a growth mind-set of improvement and efficiency. This role involves managing iPhone and iPad inventory, including resetting and returning devices to stock. Additional duties may be assigned as needed.

 

Primary Responsibilities:

• Maintain accurate records of tools and assets by tracking and updating inventory levels in the system to ensure proper inventory is maintained.
• Inspire the team to work effectively and efficiently to complete requests.
• Ensures all ticket requests to include onboarding are fulfilled and shipped timely.
• Assign inventory and assets into tracking systems to ensure accuracy.
• Strong attention to detail and a high level of organizational skills is a must.
• Continue to work to improve processes and decrease costs.
• Must maintain a high level of customer service by responding to other departments in a timely manner and with a positive attitude.
• Builds and sustains a culture of safety-first mentality through daily walkthroughs, communicating with the team the expectations and providing ideas to improve safety.

Required Skills:

• Be efficient with his/her time and proactively help others.
• Must have PC computer skills, with intermediate level expertise in Microsoft Office Suite.
• Strong interpersonal, written, and verbal communication, and analytical skills.
• Ability to work in a fast-paced and professional environment.
• Ability to prioritize and handle multiple tasks and independent projects simultaneously in a timely manner with minimal supervision.
• Excellent analytical skills, organizational, verbal, written, presentation, customer service, a motivated self-starter, good time management skills, creative problem solving, good interpersonal skills, and the ability to work with all levels of management are required.
• Proficiency in inventory tracking systems is preferred.

 

Required Education/Experience:

• High school diploma or equivalent

 

Learn about the Vivint Culture and why it’s a great place to grow your career!

Here are some highlighted perks you should ask us about:

• Free daily lunch and drinks on-site
• Paid holidays and flexible paid time away
• Employee/Friends/Family Discounts
• Onsite health clinic, gym, gaming tables
• Medical/dental/vision/life coverage & 24/7 Medical Hotline
• 401(k) + Employer Match
• Employee Resource Groups

Here are some highlighted perks you should ask us about:  

• Free daily lunch and drinks on site
• Paid holidays and flexible paid time away
• Employee/Friends/Family Discounts
• Onsite health clinic, gym, gaming tables
• Medical/dental/vision/life coverage & 24/7 Medical Hotline
• 401(k) + Employer Match
• Employee Resource Groups

  

WORKING CONDITIONS:   

This job operates in a warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

  

SAFETY:

We enforce a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment.  Each new employee is responsible for completing all training requirements.  Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public.  Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, an