Front Desk Associate - Temporary

Position Title:

Front Desk Associate - Temporary

Job Group:

Merit

Required Minimum Qualifications:

• Ability to read, write and follow instructions.

Preferred Qualifications:

Customer service experience

Experience operating a cash register

Job Description:

Under direct supervision, performs routine and repetitive clerical duties to assist in a temporary capacity (less than 780 hours per fiscal year) in telephone surveys, at workshops, conferences, camps and other special events.

Characteristic Duties and Responsibilities

• Provides customer service to Garden guests.
• Responsible for opening Gardens doors and gates, turning on lights, preparing front desk and cash box for daily operations.
• Educational Training required including docent and tour guide training.
• Attends mandatory monthly staff meetings and training sessions.
• Takes admission from guests.
• Promotes and sells upcoming events and memberships.
• Acquaints guests with local attractions, restaurants and hotels.
• Answer guest questions and provide accurate helpful information
• Must be available some weekends

Knowledge, Skills, and Abilities

• Ability to follow oral and written instructions.

• Ability to operate office equipment.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Appointment Type:

Temporary (Fixed Term)

Proposed End Date or Length of Term:

June 30, 2026

Number of Months Employed Per Year:

Time Type:

Part time

Pay Grade:

01

Application Instructions:

Apply for this position by clicking on “Apply” and completing the Merit Employment Application. Please be prepared to enter details about your education and work history. If you have questions regarding the application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.

Original Posting Date:

July 30, 2025

Posting Close Date:

August 9, 2025

Job Requisition Number:

R17511