Service Delivery Coordinator

About the Role
We are seeking a highly organised and detail-oriented Service Delivery Coordinator to support service operations, reporting, quality assurance, and continuous improvement initiatives within a dynamic IT services environment. This role plays a key part in coordinating service delivery activities, supporting operational transitions, and ensuring service processes are executed efficiently and consistently.
You will work closely with Service Delivery Managers, engineers, and operational teams to maintain reporting accuracy, drive service improvements, coordinate provisioning activities, and support quality assurance processes across the business.
About the Client
You will be working with a technology-focused organisation delivering managed IT and service solutions to a diverse client base. The business is committed to operational excellence, continuous improvement, and delivering high-quality customer experiences through structured service delivery and collaborative teamwork.
The organisation values proactive communication, accountability, and process optimisation, creating an environment where operational coordination and service quality are highly prioritised.