Sr. Manager, Banking & Treasury Services Product Management

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.  

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Job Description Summary

The Lead Product Manager is a business leader with single global responsibility for a product line or product group. As the strategic thinker, they are supported by product teams including subject matter experts, business analysts and product managers as needed and are jointly accountable to the Head of Product Management & Solutions and Business/Product Executive. Conducts performance management and career development processes, and staffing and disciplinary actions

Major Duties:

• Responsible for management of product lifecycle and the issues that impact the delivery of capability or service which include: Discovery and Innovation: Derive market insights and formulate product strategy& New Product Planning: Concept, feasibility and definition& New Product Introduction: Development and launch of product & Post-Launch Product Management: Performance & lifecycle management
• Leads, motivates and cultivates a team of product managers to manage product group
• Ensures the development and execution of product roadmaps with 3-5 year horizons that outline the strategic goals as determined and prioritized in partnership with the Product Executive and Business Stakeholders.
• Partner with Technology Lead to ensure recommended roadmap is feasible and aligns with corporate/C&IS technology strategy
• Manages the alignment of the business strategy and objectives to the product strategy
• Ensures reliability, performance, quality and robustness of the product group
• Ensures that industry and market research is conducted on product viability and competitive threats and understand how they may impact product strategies
• Assesses the investment needs (capital and expense) through understanding trends, client’s needs and roadmap review and makes recommendations to the Product Executive and Business Stakeholders
• Represents organization with thought leadership - product at industry events, in publications, and at client events
• Establish, manages and monitor the financial and market progress of product group through metrics and key performance indicators
• Understand the impact of new regulations on the business and how that may impact the business strategy
• Serves as main product point of contact for sales teams, communicates new features and their value proposition, oversees RFI, RFPs and due diligence responses
• Displays a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness and productivity
• Makes staffing decisions, manages expenses and salary review process for the division
• Participates in developing division strategic plan and sets goals and priorities based on the direction set for the unit; follows through to ensure that objectives are met
• Provides leadership and guidance to staff, fostering an environment that encourages employee participation, teamwork, and communication.

Knowledge:

• Excellent oral and written communication skills are required.
• Proficient in constructing/overseeing logical and conclusive presentations, distilling complex subject matter into management-ready materials
• Proven business leadership skills, with track record of building products and /or understanding of the core concepts of product management required.
• Ability to understand and grow the strategic business vision
• Strong understanding or knowledge of applicable NT product and a strong understanding of client needs and how this impacts the product development agenda/roadmap