Principal AI Engineer, Applications

The Company

Serving the People Who Serve the People

 

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

 

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

Job Summary

The Principal AI Engineer, Applications is responsible for transforming Granicus’ AI data and agent capabilities into secure, scalable, and production-grade applications and workflows that materially improve how the company operates. The role owns the architecture and hands-on development of user-facing AI applications, including guided workflow experiences, application services, enterprise integrations, identity and authorization, telemetry, deployment, reliability, and observability.  

 

This role partners closely with the Principal AI Engineer, Platform, who owns the lakehouse, canonical metric layer, agent-callable data services, reusable agents, and agent evaluation architecture. The role also partners with the Director of AI Transformation & Strategic Operations to translate redesigned business processes into applications that drive measurable improvements in productivity, throughput, quality, revenue growth, and operating leverage.  

What Your Impact Will Look Like

• AI Application Architecture & Engineering. Architect, build, deploy, and operate full-stack internal AI applications that incorporate agents, trusted business data, workflow automation, and human decision-making 

• Workflow Productization. Convert AI prototypes and agent capabilities into durable, repeatable workflows that can be adopted across business teams. Partner with the AI Transformation & Strategic Operations team to translate process maps, user needs, business rules, and operating constraints into applications.  

• AI Data & Agent Platform Partnership. Partner closely with the Principal AI Engineer, Platform to integrate applications with Granicus’ lakehouse, canonical metric layer, trusted data services, reusable agents, and evaluation systems. Co-design end-to-end system architecture while maintaining clear ownership boundaries between the data and agent platform and the app layer.  

• Identity, Authorization, & Application Security. Own the implementation of application-level authentication and authorization. Partner with Security, Legal, Business Systems, and Engineering to translate policies and risk requirements into enforceable application controls.  

• Enterprise Systems Integration. Own application and workflow integrations with enterprise systems and systems of record. 

• Adoption, Telemetry, & Value Measurement. Instrument applications to measure adoption, engagement, workflow completion, cycle time, and other operational indicators. Partner with the AI Transformation & Strategic Operations team to connect product telemetry to business outcomes. 

• Engineering Standards & Reuse. Establish reusable application patterns, templates, components, APIs, and development practices that allow Granicus to deliver internal AI applications more quickly and consistently.  

You Will Love This Job If You Have

REQUIRED QUALIFICATIONS 

• 7+ years of software engineering experience, including ownership of production applications 

• Experience architecting and building full-stack applications, backend services, and APIs 

• Experience integrating applications with enterprise systems of record  

• Experience implementing enterprise identity and authorization 

• Demonstra