Product Owner II, Document Management

Benefits Overview

A career at CoBank can offer you the opportunity to make a personal impact on the people and communities where we do business. In order to be the best, we hire the best!

Remarkable Benefits Offered by CoBank

• Careers with a purpose
• Time-Off Packages, 15 days of vacation, 10 paid sick days and 11 paid holidays
• Competitive Compensation & Incentive
• Hybrid work model: flexible arrangements for most positions
• Benefits Packages, including Medical, Dental and Vision coverage, Disability, AD&D, and Life Insurance
• Robust associate training and development with CoBank University
• Tuition reimbursement for higher education up to $10k per year
• Outstanding 401k: up to 6% matching and additional 3% non-elective contribution
• Community Impact: United Way Angel Day, Volunteer Day and Associate Directed Contribution
• Associate Resource Groups: creating a culture of respect and inclusion
• Recognize a fellow associate through our GEM awards

Job Description

Responsible for supporting the Product Manager in the execution and delivery of CoBank's capabilities, customer and associate experiences. Partners and develops relationships with stakeholders to align with business strategy and quickly respond to opportunities. Effectively prioritizes the Agile Team backlog, within the SAFe Agile framework, to deliver the most valuable initiatives for the Bank and its customers. Is responsible for building the backlog of work deliverables in Azure Dev Ops by decomposing prioritized Features into the detailed User Stories for their Agile delivery team. In partnership with the Product Manager and Scrum Master, identifies, assesses, arbitrates and resolves conflicts and/or variances between functional group sub-processes and customer requirements. Oversees work process standardization, documentation, optimization and scalability. Preferred specialization: Expertise in document lifecycle and optimization, security and compliance, and records management, including using DocuSign. Skills in change management and process management are important for improving digital workflows. Knowledge of OCR, machine learning, and cloud storage like AWS S3 is a plus, helping the Product Owner II bring new ideas and efficiency to document-focused work.

Essential Functions

• 1. Arranges with Product Manager the planning and delivery of key themes, through translating and decomposing Features and User Stories. Consults with Agile Delivery teams to organize and prioritize work efforts through Planning Intervals (PI).
• 2. Strategically delivers Agile team PI objectives with business outcomes and success metrics, design thinking, customer feedback and competitive analysis for enterprise wide solutions.
• 3. Develops solutions and provides to Product Manager in the identification and establishment of the desired future state, development of a strategic roadmap relating to E2E processes, data, supporting features & functionality, controls required to ensure dependability, scalability and defensibility. Works with limited guidance of Product Manager to communicate desired future state across relevant CoBank departments, functional and sub-process groups.
• 4. Develops user stories with limited guidance of Product Manager for the product capabilities, working directly with the delivery teams to deliver value.
• 5. Works under limited guidance of Product Manager across team to ascertain, review and address the effectiveness and optimization challenges, and works with business unit leadership and across the governance structure to mitigate and resolve risks and issues.
• 6. Interfaces with 3rd party vendors and contractors, where required, to deliver necessary pieces of our technical product with time-to-market excellence.
• 7. Collaborates cross-functionally to coordinate and manage resources and activities maximizing impact and overall return on investment.
• 8. Understands the market and farm credit’s niche landscape in order to maintain competitiveness. Ensures product compliance with bank policies and regulatory standards. Has awareness regarding competition, best practices and benchmarks.

Education

• Bachelor's Degree required

Work Experience

• 3 years of experience with Platform/ Program/ Product Management/ Consulting, required
• 3 years of experience in the financial services or payments industry, required
• SAFe POPM and SAFe APM certification
• Experience working with Technology, Data, UX/UI
• Using narratives to convey complex ideas and inspire action.
• Experience with collecting and analyzing data through user research, usability testing, and other quantitative and qualitative approaches.
• Working know