Dutch Speaking Customer Service Representative (Hybrid working)

For our client who meticulously plans, carefully selects, and delivers everything needed for delicious meals to millions of households in more than ten different countries worldwide, we are seeking for a new team member for the Customer Service Department in Dutch!

What's in it for YOU?

• Work experience in an international company and multilingual team
• Excellent atmosphere, friendly and diverse environment, teamwork
• Paid training and guidance in working with a reputable and strong brand
• Opportunity to further develop yourself with a focus on skills development.
• Competitive remuneration package
• We work together in teams and together towards a common goal where everyone helps each other.
• Hybrid working from Monday to Friday (weekends off)
• Two shifts: 9h-17h, 12h-20h; Fridays morning shift only
• Working on local holidays, Not working on bank holidays in the UK

Join us as a Dutch Speaking Customer Service Representative Agent!

• Become an expert and provide an outstanding service to our customers
• Administratively process the customer experience cases via a different application
• Use a variety of modern communication channels to offer the best possible service

Requirements

What are we looking for?

• Fluent Dutch
• Fluent English
• Excellent communication skills
• Desire to get to know different cultures
• Cheerful spirit and curiosity
• Desire for learning and advancement

It would be helpful to demonstrate these capabilities

• Displays passion for and responsibility to the customer

• Displays innovation in everything you do

• A strong drive to complete tasks

• Displays personal and corporate integrity

What life at Transcom is like!

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.