Project Coordinator - Account Manager Path

About Whitestone

Whitestone is a fully remote, global creative branding agency where talented people bring merchandise to life with purpose, personality, and endless possibilities. We design, source, and manage branded merchandise programs that help bold brands show up and stand out.

Since our founding in 2013, our team has partnered with household-name brands to deliver innovative, sustainable solutions. We combine creativity with conscience through responsible sourcing and planet-forward initiatives, creating merchandise people actually want to keep, use, and talk about.

We're proud members of 1% for the Planet and have been recognized as an award-winning workplace, including Inc. Best Workplaces 2023 & 2025 and Counselor Magazine's #1 Best Places to Work 2024.

Job Description: Project Coordinator - Account Manager Path

Reports to: Director of Client Services 

Department:  Client Services
Location: Remote

Job Type: Full time, exempt

Hiring Range: $62,000.00 - $70,000.00 / annually

Core Competencies

• Client Partnership & Relationship Building: Developing, maintaining, and expanding trusted client relationships that drive loyalty, growth, and partnership value. 
• Commercial & Operational Acumen: Understanding the business mechanics behind each sale. 
• Collaboration and Project Management: Working effectively across internal functions to deliver seamless client experiences.
• Solution & Brand Storytelling: The ability to articulate and translate client objectives into compelling branded merchandise solutions that tell a story, reinforce brand identity, and deliver tangible impact. 

Job Summary

Project Coordinators play an important role in the sales department, helping assist Senior Account Managers with communicating and servicing the expressed and unexpressed wishes and needs of our clients. This role is revenue generating and sales focused. Account Coordinators are branding consultants who work to support Account Managers, who are the face of our customer relationships. They help Account Managers by providing branded product solutions for our clients and help manage all the intricacies of day-to-day projects and sales activities. They are responsible for helping Account Managers exceed sales goals and play a big part in supporting, developing and growing new and existing client relationships. 

We are specifically looking for Project Coordinators who are eager to grow quickly into an Account Manager role, taking on their own book of business. This is a path for someone who wants to build strong client relationships, take ownership, and constantly develop their sales skills. The right person is excited to work directly with clients, spot opportunities, and play a key role in growing and managing accounts from the ground up.

Key Responsibilities

• Fostering and building Whitestone customers for life!
• Hitting and exceeding sales targets
• Cross selling accounts to grow relationships, exceed sales targets and help offer existing customers a flow of new ideas and solutions we offer 
• Following up regularly with clients and offering best in class customer support
• Promoting companies products and services to prospective new buyers and current customers 
• Documenting activities in company CRM
• Learning and developing a strong understanding of our supplier network, industry and market as a whole 

Minimum Qualifications:

• 1+ years of professional work experience required
• Experience in the promotional products industry is preferred, but not required
• Ability to work in a remote environment with strong, reliable internet access

What’s in it for me?

At Whitestone, we’re serious about doing great work—and just as serious about creating space for you to live your best life. Here’s how we support you inside and outside of work:

• Work where you thrive: 100% remote, always. Whether that’s at home, a café, or acr