Lead Phlebotomist Technician

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Lead Phlebotomist Technician

                        

Location

Mayfield Hts

                    

Facility

Hillcrest Hospital

                     

Department

Lab Phlebotomy-Hillcrest Hospital

                      

Job Code

C9994W

                     

Shift

Nights + Call

                       

Schedule

8:00pm-6:00am

                       

Job Summary

                         

Job Details

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career.

As Lead Phlebotomy Technician, you will ensure the Inpatient Phlebotomy, Outpatient Lab and the Specimen Processing area maintain a continuous workflow. In this role, you will complete associated duties, such as drawing blood, transporting specimens and interpreting physician orders. Despite serving in a leadership role, you will still serve as a team member, showing exceptional customer service to facilitate a positive patient experience. All the while, you will continue developing your clinical skills within an exciting, inviting and supportive healthcare environment.  

A caregiver in this position works nights from 8:00 p.m. – 6:00 a.m. + on-call requirements with every other weekend and holiday requirements.

A caregiver who excels in this role will:   

• Handle internal and external customer service issues/concerns and initiate any necessary follow-up. 

• Communicate to the staff all procedural changes and/or problems pertinent to the delivery of healthcare. 

• In the absence of Supervisor or Team Leader, serve as the point person for problem resolution in a timely manner. 

• Collect blood samples from all patients using venipuncture or capillary puncture techniques. 

• Interpret physician orders for sample collection. 

• Instruct patients in the proper technique for collecting various specimens. 

• Process specimens and enter results for tests referred to reference laboratories. 

• Deliver all samples collected to the Laboratory Accession Area for processing. 

• Ensure safety and attend to any patient who faints or becomes ill. 

• Coordinate orientation and training schedules. 

• Assist Supervisor/Team Leader to ensure section is in compliance with accrediting and regulatory agency standards and safety guidelines. 

• Assist in the training of Phlebotomy students and the orientation of new employees. 

• Participate in and/or conduct in-services and continuing education programs. 

• Attend workshops, seminars and lectures to keep current on new procedures and equipment. 

• Maintain inventory system for Laboratory stock and Outpatient Drawing Areas. 

Minimum qualifications for the ideal future caregiver include:   

• High School Diploma or GED 

• Two years of experience in a clinical laboratory 

• Proficiency in infant and pediatric phlebotomy 

• Demonstrated leadership and training experience 

Preferred qualifications for the ideal future caregiver include:   

• Associate’s Degree 

• Phlebotomy Certification 

• Hospital experience 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/  

Physical Requirements:

• Light lifting and carrying, under 15 lbs.
• Use of fingers and both hands required.
• Walking, standing and bending.
• Ability for rapid mental and muscular coordination sim