Patient Care Coordinator - Gastroenterology
ProvidenceAbout the role
At our Gastroenterology Clinics, we treat discomforting GI concerns like chronic heartburn, acid reflux (GERD), abdominal pain, constipation, diarrhea, rectal bleeding and bloating. Join our team to provide diagnostics and treatments to make our patients’ lives more functional and comfortably.
Patient Care Coordinators are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, you’ll provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance. Patient Care Coordinators work in conjunction with our clinical teams to assist with scheduling, clinic operations and more.
Works under the general direction of a physician or his/her designee, utilizing communication and management skills to coordinate seamless care delivery for patients in a surgical or non-surgical setting. Will act as a patient advocate to assure the patient's access to health care during their entry into and through the services of the clinic.
Required Qualifications:
- 1 year of experience in medical/healthcare setting or two years in a customer service role.
- Experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion.
- Electronic Medical Records (EMR) experience.
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
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