Customer Service Representative Personal Lines

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Personal Lines Customer Service Representative to join our growing team in Meridian, Idaho.

WHAT YOU’LL DO:

• Service inbound calls, emails and daily tasks
• Process endorsement requests
• Quote new and/or renewal business with multiple carriers to find best value for clients

• Make coverage recommendations to customers and cross-sell and upsell when necessary
• Perform all clerical duties related to customer support
• Maintain a concern for timeliness and completeness when interacting with clients and carrier personnel to minimize the potential for errors and omissions claims
• Utilizing an electronic filing manager to maintain company compliance
• Attend training sessions, and courses to maintain up-to-date skills

WHAT YOU’LL NEED:

• High school diploma or equivalent, required
• 6 months to 2 years of experience, required
• Property & Casualty License, preferred
• Proficiency in Microsoft Office 365, required
• Exceptional customer service and interpersonal skills, required
• Experience with Agency Management Software, preferred
• Demonstrates strong written and verbal communication skills  

WHAT WE OFFER:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Paid Time Off (PTO)
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Student Loan Repayment Program

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We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.