Senior Solution Architect Salesforce

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

The Solution Architect takes the lead in one or more workstreams within intricate enterprise customer engagements. By partnering with key collaborators, they drive and achieve the envisioned goals while delivering essential outcomes. Acting as hands-on advisors, they utilize robust communication skills, in-depth solution and technical knowledge, Salesforce product expertise, industry experience, consulting experience, and a deep understanding of their client's business to ensure a positive return on investment for the customer.

Essential Job Duties

• Bring in Salesforce Platform expertise for solution design and project execution
• Lead project implementations with responsibility of architecture designs and solution strategy
• Establish which Salesforce and third-party technologies to leverage in customer powered architectures, based upon product understanding, industry experience and industry standard frameworks/best practices.
• Estimate IT projects and analyze the short and long-term impacts of various tactical options.
• Deliver expert analysis and research in defining or designing business capabilities and processes.
• Pursue ways to apply new technology to, and reuse current technology for, business processes.
• Stay up to date of current technology trends both in the industry as a whole and with the applications deployed in the landscape.
• Research and design implementation strategies for new and/or alternate technologies that will further business goals and provide competitive benefits.
• Foster Salesforce user adoption
• Mentor and guide other technical resources.

Qualifications

Required Skills and Experience

• Minimum 5+ years of relevant hands-on Salesforce configuration experience
• Experience with Salesforce configuration options, data model / architecture and security model
• Knowledge of Salesforce Sales Cloud and Service Cloud (application design and architecture using Salesforce), Salesforce certification preferred.
• Previous/Current implementation experience of Salesforce solutions or other related solutions
• Excellent communication skills, with ability to effectively communicate with technical and non-technical staff at all levels of the organization.
• Excellent knowledge of the architectural principles of cloud based platforms including SaaS, PaaS
• Good understanding of all cloud offerings in the market and ability to comfortably discuss cloud architectures
• Experience with Medical Device and Life Sciences enabling technologies.
• Minimum Bachelor’s Degree in technology or equivalent experience in the relevant field

Required Education and Training

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role

Preferred Skills and Experience

• Delivering high-value business outcomes applying an agile approach
• Confirmed results leading customer and/or partner success stories
• Experience working with Experience Cloud
• Relevant Salesforce certifications and consulting experience are strongly recommended

This job is On-site in Sunnyvale, CA, 3 days weekly.