Clinic Expansions Project Manager

About VIP Medical Group

VIP Medical Group is a premier medical organization of two distinct brands: Vein Treatment Clinic and Pain Treatment Specialists. Each of our brands focuses on providing specialized, minimally invasive procedures to help our patients regain control of their lives.

One of the core principles at VIP Medical Group is our commitment to offering minimally invasive treatments. We believe that effective medical care should not come with the burden of extensive recovery times or significant discomfort. This philosophy drives our approach to both vein treatments and pain treatments, where we use state-of-the-art techniques to ensure the best possible outcomes with minimal disruption to your life.

Role & Summary of Responsibilities

Keys to success: We are seeking an exceptionally organized, proactive self-starter who thrives in a fast-paced environment and is passionate about creating patient-ready clinics from day one. In this role, you will act as a calm, service-oriented anchor, effortlessly coordinating multiple stakeholders including physicians, executive leadership, vendors, and landlords while anticipating team needs before they are even communicated. You are highly accountable, naturally curious, and driven to build scalable systems and processes that support our organizational growth. Comfortable making independent decisions, you know exactly when to escalate an issue and are always looking for ways to improve processes. If you are a resilient multi-tasker who takes true ownership of your work to deliver an exceptional experience for patients, providers, and staff alike, we want you on our team. 

Key Responsibilities:

• Develop and maintain detailed implementation timelines for assigned clinic openings.
• Coordinate clinic opening activities across IT, Marketing, Inventory, Facilities, Clinical Operations, Credentialing, Finance, and other internal departments.
• Track project milestones and proactively identify, communicate, and resolve potential delays.
• Maintain clinic implementation documentation, project plans, checklists, and timelines.
• Ensure all equipment, furniture, supplies, technology, signage, branding, and operational resources are delivered, installed, and ready prior to opening.
• Coordinate vendor deliveries, installations, and service appointments.
• Facilitate project meetings and communicate project status to leadership and stakeholders.
• Coordinate closely with the Clinic Development Manager regarding construction readiness and project handoffs.
• Escalate project risks with recommended solutions before they impact opening timelines.
• Travel to clinic locations during setup week to oversee implementation activities, coordinate vendors, unpack and organize clinic equipment and supplies, verify operational readiness, and prepare the clinic for opening.
• Ensure every clinic is fully operational prior to opening, including technology, equipment, furnishings, supplies, patient materials, branding, and overall patient readiness.
• Support grand opening activities and transition completed clinics to Operations.

Cross-Functional Project Leadership

Partner with multiple departments to ensure clinics open successfully. Collaborate regularly with:

• Construction & Development
• Information Technology
• Marketing
• Inventory & Procurement
• Facilities
• Clinical Operations
• Credentialing
• Finance
• Regional Operations
• Physicians and Providers
• External Vendors
• Landlords and Property Managers

Monitor project timelines, communicate proactively regarding outstanding tasks, and ensure accountability across departments.

Process Improvement

Help continuously improve the clinic expansion program by:

• Identifying inefficiencies within implementation workflows.
• Updating implementation checklists, documentation, and SOPs.
• Standardizing clinic opening procedures across all locations.
• Partnering with the Operations team to improve operational workflows.
• Improving communication between departments.
• Recommending process improvements that reduce clinic opening delays.