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Accounting Manager - Cash, Collections, and Revenue
NinjaOneUnited StatesRemotefull_timeVerifiedPosted 17 Apr 2026
About the role
About the Role
As the Manager, Cash & Collections, you will be responsible for overseeing the procedures and processes to reduce the amount of unpaid debt the company incurs, including negotiating extensions or payment plans with customers, as well as the write-off of bad debt to minimize the company’s potential loss of revenue/income. This role will also be responsible for evaluating and implementing tools and technologies to help assist in building processes and best in class practices. In addition to collections, this role will be responsible for managing cash balances and investigating & reconciling customer payment issues.
Location - Hybrid in Tampa, FL In the office 2-3 days per week (Mon, Tues, & Thurs)
What You’ll be Doing
- Apply payments, verify bank payouts, & investigate unreconciled payments
- Review customer accounts for collection risk and follow up with customers/account managers on delinquent accounts
- Communicate with customers to resolve disputes, manage payment plans, & negotiate payments
- Monitor and reduce Bad Debt, DSO, & Aging Accounts
- Manage monthly accounting close efforts, including accounts receivable reconciliation, bad debt calculation, cash & bank account reconciliations
- Develop, implement and maintain desktop procedures for on-going cash and collections activities
- Update and maintain the company’s cash collections policy as business processes evolve and accounting standards change
- Monitor, recommend, and implement improvements to current methodologies and practices
- Direct and oversee all collection procedures to ensure compliance with laws and regulations
- Implement and maintain collections software and technology tools
- Assist in the quarterly and year-end audit process
- Prepare journal entries
- Lead/participate in special projects as needed
- Other duties as needed
About You
- Bachelor’s degree in accounting or finance required.
- 3-5+ years’ experience with Revenue/AR/Billing/Collections in a fast-paced SaaS company.
- In-depth knowledge of revenue recognition standards (ASC 606).
- In-depth knowledge of credit loss accounting (ASC 310).
- Excellent negotiation and communication skills
- Experience in regulatory compliance within the collections industry.
- Proven track record of meeting or exceeding financial targets.
- Experience with NetSuite required; experience with SuiteBilling a plus
- Experience with Stripe required; experience with SuiteSync a plus
About Us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for mor
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for mor
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