Strategic Account Manager

<p><br/></p><p>At Corsearch, we are dedicated to creating a world where consumers can trust the choices they make.</p><p>As a global leader in Trademark and Brand Protection, we partner with businesses to safeguard their most valuable assets in an increasingly complex digital environment.</p><p>Our comprehensive solutions, powered by AI-driven data and deep analytics, enable brands to establish, monitor, and protect their presence against infringement and counterfeiting.</p><p></p><p><strong>Why Choose Corsearch?</strong></p><ul> <li><strong>Innovative Solutions</strong>: We combine cutting-edge technology with expert judgment to deliver market-leading services in trademark clearance, brand protection, and anti-counterfeiting.</li> <li><strong>Global Impact</strong>: Trusted by over 5,000 customers worldwide, including 73 of Fortune's Top 100 companies, our work has a meaningful impact on businesses and consumers alike.</li> <li><strong>Collaborative Culture</strong>: With a team of over 1,900 professionals across multiple global offices, you'll be joining an inclusive environment where diverse perspectives thrive.</li> <li><strong>Mission-Driven Purpose</strong>: Our commitment to protecting consumers and their trust in brands drives everything we do, making Corsearch a force for good in the world.</li> </ul><p><br/></p><p></p><p><strong>✅The Role</strong></p><p>At Corsearch, our <strong>top-tier client relationships are paramount</strong>. We're seeking an exceptional and highly experienced <strong>Strategic Account Manager</strong> to manage and grow our most critical, Tier 1 customer accounts. This pivotal role requires a proactive, strategic thinker with a deep passion for Corsearch, our innovative products and services, and most importantly, an unwavering commitment to the success of our key clients.</p><p>You will operate in a flexible work environment with the ability to work remotely, while also having the opportunity to travel frequently for high-impact client meetings, industry events, and to join influential committees. This role demands a commitment to advocating for brand owners, and the legal firms supporting them, and a keen understanding of emerging industry trends that could significantly impact your clients' intellectual property strategies.</p><p></p><p><strong>✅Responsibilities and Duties</strong></p><ul> <li><strong>Own the strategic commercial relationship</strong> for a select book of approximately <strong>10-15 Tier 1 enterprise customers</strong>, with an acute focus on <strong>maximizing retention and accelerating revenue growth</strong>.</li> <li>Serve as the <strong>primary strategic point of contact and trusted advisor</strong> for your assigned Tier 1 accounts, driving towards aggressive gross renewal, upsell, and cross-sell targets.</li> <li><strong>Cultivate and sustain executive-level relationships</strong> with key stakeholders within your portfolio, including C-suite executives, legal counsel, and procurement leaders.</li> <li><strong>Develop and execute comprehensive account plans</strong> for each Tier 1 client, outlining strategies for long-term partnership, value realization, and expansion.</li> <li>Achieve and <strong>exceed assigned revenue targets</strong> by collaborating strategically with internal partners (e.g., product, legal, marketing, professional services) to ensure optimal customer usage, satisfaction, and deep integration of Corsearch solutions.</li> <li><strong>Proactively identify and mitigate risks</strong> within your Tier 1 accounts, developing and implementing detailed risk mitigation plans with clear actions and accountability.</li> <li><strong>Lead complex contract negotiations</strong> and manage the full annual customer contract and renewal lifecycle, ensuring maximum annual recurring revenue (ARR) and favorable terms.</li> <li><strong>Drive significant annual price increases</strong> through effective value articulation and strategic negotiation.</li> <li><strong>Identify, develop, negotiate, and convert substantial new upsell and cross-sell opportunities</strong> by understanding client strategic initiatives and pain points.</li> <li>Conduct regular, in-depth <strong>Executive Business Reviews (EBRs)</strong>, presenting strategic insights, value delivered, and future roadmap alignment.</li> <li>Deeply understand each Tier 1 customer’s fiscal year, budget cycles, long-term strategic objectives, and their complex contract and procurement processes.</li> <li>Maintain <strong>impeccable and timely records</strong> in Salesforce.com and other support tools, ensuring accuracy and relevance for strategic decision-making and forecasting.</li> <li>Provide accurate and insightful weekly, monthly, and quarterly revenue forecasts for your strategic accounts.</li> <li><str