Manager, Sports Experiences

Who We Are:

On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

Job Description

The Manager, Sports Experiences, will be responsible for contracting, managing and reconciling hotel reservations associated with our Housing Event Team, where we manage hotel reservations for large sporting events of 600-6,000 rooms per night. 

The Manager will partner very closely with our clients to provide winning travel solutions and experiences for their events. The Manager will negotiate contracts with hotels and travel vendors to offer the lowest rates and best terms for our client, their programming and their guests. There will be daily communication with our client’s key stakeholders and our hotel partners leading into an event. The Manager will negotiate all hotel agreements, oversee and confirm all program needs, while also compiling and reconciling all relevant data post event.  This position will require strong communication, negotiation, relationship building, data management and attention to detail skills. This is a fast-paced, computer-based role that will require handling multiple tasks and projects simultaneously, regular scheduled client/hotel communication and consistently meeting deadlines to ensure our clients specific programming needs are met for every event.  
 

The Manager will report to a Director on our team, working within an established program focusing on negotiating and executing hotel agreements with excellence to meet the needs of our client. The Manager will need to be process oriented and showcase strong leadership skills at all times. This position will also work with other Managers across other business lines to develop and drive consistent event processes, and leverage business opportunities when available. 

Key characteristics that this individual must possess include strong, persistent negotiation skills, strategic decision-making ability, organizational skills, ability to identify, suggest and implement process improvements, as well as strong communication, relationship building and customer service skills. Attention to detail and the ability to consistently meet or exceed key deadlines is critical. This person must possess the ability to manage multiple tasks and projects, anticipate event needs, discern work priorities, and meet deadlines with minimal supervision, while also being able to urgently address situations when they arise. Experienced, take-charge professionals that work well under pressure, have impeccable attention to detail, and handle a crisis with a steady hand are essential key characteristics for success in this position. 

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.

Qualifications and Skills

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Establish regular communication with key internal stakeholders to confirm needs ant develop strategies to achieve best possible outcome
• Foster client relationships by maintaining regular contact with key partners to develop strategies for upcoming events. Identify specific needs and expectations that encourage repeat business
• Gain knowledge of all events to in order to effectively negotiate the best hotel contract and create the best possible experience for our client.