Jobs and Careers
SH
Gateway Operations Manager
SHEINUnited States, United Statesfull_timeVerifiedPosted 30 Jun 2025
About the role
Job Responsibilities
• Oversee 3PL Sortation Center operations in Vernon, CA, ensuring efficiency, compliance, and performance.
• Manage First, Middle, and Final Mile supplier operations, ensuring seamless execution and performance optimization.
• Track and improve key metrics: On-Time Performance (OTP), Sortation Throughput, Dwell Time, and Cost per Unit.
• Conduct root cause analysis (RCA) and develop corrective action plans (CAPs) to drive operational improvements.
• Lead daily/weekly business reviews (WBRs), providing insights and action plans to leadership.
• Build and maintain strong supplier relationships, meeting weekly to drive accountability and performance.
• Implement process improvements and new programs, focusing on efficiency, cost reduction, and scalability.
• Represent corporate leadership onsite, ensuring alignment between strategic initiatives and operations.
Job Requirements
• Bachelor’s degree in Logistics, Supply Chain, Business, or related field preferred.
• 5+ years in transportation, logistics, or supply chain operations.
• Experience managing Sortation Centers (3PL) and supplier networks.
• Strong analytical skills in KPI tracking, RCA, and performance management.
• Expertise in supplier negotiations, process improvement (Lean, Six Sigma), and project management.
• Proficiency in TMS, data analytics tools, and reporting dashboards.
Work Environment
• Onsite role at 3PL Sortation Center
• Weekly supplier meetings as per standard cadence.
• May require evening, weekend, or on-call availability
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
• Oversee 3PL Sortation Center operations in Vernon, CA, ensuring efficiency, compliance, and performance.
• Manage First, Middle, and Final Mile supplier operations, ensuring seamless execution and performance optimization.
• Track and improve key metrics: On-Time Performance (OTP), Sortation Throughput, Dwell Time, and Cost per Unit.
• Conduct root cause analysis (RCA) and develop corrective action plans (CAPs) to drive operational improvements.
• Lead daily/weekly business reviews (WBRs), providing insights and action plans to leadership.
• Build and maintain strong supplier relationships, meeting weekly to drive accountability and performance.
• Implement process improvements and new programs, focusing on efficiency, cost reduction, and scalability.
• Represent corporate leadership onsite, ensuring alignment between strategic initiatives and operations.
Job Requirements
• Bachelor’s degree in Logistics, Supply Chain, Business, or related field preferred.
• 5+ years in transportation, logistics, or supply chain operations.
• Experience managing Sortation Centers (3PL) and supplier networks.
• Strong analytical skills in KPI tracking, RCA, and performance management.
• Expertise in supplier negotiations, process improvement (Lean, Six Sigma), and project management.
• Proficiency in TMS, data analytics tools, and reporting dashboards.
Work Environment
• Onsite role at 3PL Sortation Center
• Weekly supplier meetings as per standard cadence.
• May require evening, weekend, or on-call availability
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
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