IT Business Analyst

About the Role:

As we continue to grow and add top talent to the Baird technology team, we are currently seeking a Senior Business Analyst for our Milwaukee office.  The Senior Business Analyst is responsible for eliciting requirements to facilitate a shared understanding across the team and leading the delivery of high-quality solutions for our stakeholders along with mentoring Business Analysts.  

This is a hybrid opportunity working 2-3 days/week in office at our Milwaukee, WI headquarters.

The Impact You'll Make:

Analysis and Solution Development 

Business Process Analysis

• Independently elicits functional & nonfunctional requirements using interviews, workflow analysis, requirements workshops, surveys, etc. to provide business process descriptions, business requirements, use cases, and user stories - and mentors others
• Assesses situations and appropriately applies advanced BA approaches and techniques
• Develops analysis approach for large and/or complex efforts with support and guidance
• Quickly develops an understanding of value streams and end-to-end processes, while looking for opportunities for improvement
• Connects day-to-day work, for self and team, to strategic outcomes and goals of the firm
• Able to work in ambiguous situations, with minimal guidance, and create an actionable plan

Systems Analysis

• Facilitates collaboration with project team members (developers, architects, product owners) to establish the technical vision and analyze tradeoffs
• Leads execution and may mentor others
• Quickly develops an end-to-end knowledge of technology environment and partners to understand business impacts
• Begins to provide guidance to their team on concepts, approaches, and best practices for leveraging data to drive requirements 
• Uses a variety of tools to generate data visualizations and diagrams in support of analysis approach

Relationship Management

• Builds trusting relationships and represents IT in strategic conversations between business partners and CRG leaders, with minimal guidance
• Identifies and resolves conflicting objectives/expectations between senior leaders, with minimal guidance
• Knows when to communicate information and does so effectively, with minimal guidance
• Tailors message and communication style and can pivot as needed, with minimal guidance
• Leads interactions with associates at all levels of the organization, including COOs and senior business leaders, with minimal guidance
• Leads the definition of team and strategy, with minimal guidance
• Has awareness of organizational dynamics and, with minimal guidance, navigates to drive decisions and achieve outcomes
• Has an established network throughout Baird and, with minimal guidance, leverages it to navigate complex situations

Business Analysis Practice Leadership 

• Serves as a business analyst role model across the IT portfolio with strong expertise and understanding of the Baird business they are aligned with and how it serves our internal/external clients
• Knows how to assess development needs and mentors other Business Analysts, with guidance
• Is considered a leader and subject matter expert within the BA Community of Practice

Delivery Leadership

• Articulates thoughts and recommendations effectively
• Recognizes the strategic business needs and leads the team, IT- and business- leadership to deliver business-impactful results
• Leads large and/or complex initiatives and helps coordinate organizational changes
• Effectively challenges and drives continuous improvement on immediate team and across the portfolio
• Experienced in identifying the appropriate project methodology and coaching the applicable delivery principles and best practices within teams and initiatives

Solution Delivery

• Provides leadership and team facilitation for aligned project team members
• Effectively manages stakeholder expectations
• Leads and executes work using a variety of project methodologies (lean, agile, waterfall, iterative) based on project need with minimal guidance
• Identifies and manages project risks, issues, dependencies, and milestones in accordance with project need

Technology Strategy

• Maintains the department’s technology backlog and prioritizes work. Must be comfortable assessing and articulating the ROI of prioritized work.
• Conducts regular meetings with technology end users to understand business needs, including ongoing feedback loops to keep end users aware of progress. Must be comfortable weighing and artic