FIS Portfolio Director – Deposits, Payments, and Treasury Management (DPTM)

Job Title:

FIS Portfolio Director – Deposits, Payments, and Treasury Management (DPTM)

Location:

Block 23

What you'll do:

The Director of the FIS Portfolio Management team will have overall responsibility for the FIS relationship. This includes ecosystem support, centralized FIS environment and release coordination, as well as improving intake and delivery processes across FIS-related systems. This role also provides oversight for FIS platforms under management, ensuring alignment across delivery teams and enhancing release execution.

This role will lead a team of engineers and support specialists responsible for managing the FIS portfolio, which includes:

• A unified point of engagement to improve roadmap planning, stakeholder
advocacy, escalations, and platform strategy.
• Improved delivery execution through a centralized backlog and shared
operational experience.
• More efficient triage and resolution of cross-platform updates and issues
• Enhanced platform consistency and WAB (Web Access Blocker)
management for FIS applications.

The role includes a development management component. The team supports the delivery of work requests that require changes on FIS applications.

The role also includes a large support component. These applications are expected to thrive in high-availability environments with appropriate redundancies and continuities which this team will actively monitor and manage in coordination with both vendor partners and our internal IT teams. As part of these activities, the team will provide key input on business application requirements and will take the lead in testing and quality assurance and all related change management activities.

• Key expectation for this role are: Project Leadership, Drive IT Coordination for Delivery, Build Against Standards, Develop Project Plans, Resource Management, Technical Process Documentation, and ADO Optimization and Support.

• Build and maintain the core responsibilities and accountabilities for this team and related performance measures, KPI/KRI’s.

• Recruit and develop talented individuals who are capable of understanding the business objectives, rules and regulations and are able to translate into technical application related functions and capabilities.

• Develop a disciplined approach in vetting, implementing and monitoring any change activity as well as monitoring and communicating issues/incidents in the daily course of business. 

• Develop deep understanding of how our technology is tied together (networks, systems, vendors) and the role/responsibilities that each team plays in assuring our business is able to function at a high level of consistency and reliability. 

• Works to develop a strong understanding and relationship between business partners. 

• Participate in the annual budget planning and management process as well as business cases reviews, execution plans, and operating plans for their teams.

• Ensure adequate risk management and cyber security processes and controls are established and maintained in alignment with the risk appetite for the Bank as well as any applicable regulatory and enterprise risk management expectations.

What you'll need:

• 10+ years banking experience delivering operational or technical capabilities (in IT or business line) as a service to the organization; leading application management,
• Bachelor's degree in related field required. Master's degree preferred.

• 8+ years working with internal and external stakeholders. Seeking individuals with strong customer management expertise.

• 5+ years leading people and developing expertise to manage a scaling environment, working to develop opportunities for people from within the organization and growing a team to be a leading contributor to our future success.

• Demonstrated leadership capabilities to communicate effectively in challenging situations and within various groups, teams and executive leadership.  

• Strong knowledge of banking industry and process and technology to support banking product needs.

• Strong knowledge of application management and change management.

• Fundamental knowledge on technical architecture to deliver a resilient processing environment is also desired.

• Intermediate to advanced knowledge of applicable regula